InstaprotekReviews of instaprotek.com

Never turned the box over on my new screen protector after the retailer installed it on my phone. The front of the box says lifetime warranty but the back of the box says you have to register within 30 days.

I agree with most. The free screen protectors. Are meaningless with $10 shipping. Why so much to ship it? It takes two weeks. If they stood by their product shipping would be free. I have broken two in two weeks. I feel Amazon is a much better choice. Although most are a joke. Before screen protectors I never broke a screen. That’s all that happens now. I do construction and drop them all the time. Never broke once, until the use of screen protectors.

I work for a phone company. I helped a customer purchase this product, and walked them through the registration process. This company is the biggest scam. This Liquid Glass stuff is basically snake oil with a very difficult to use and very limited insurance policy.

Terrible communication and not well organized. You can register multiple products through their website, and when you need to file a warranty claim for a replacement, they make the process look really easy and simple. The problem comes when you actually start using the warranty. Their warranty is advertised as unlimited, but after filing for a replacement multiple times because the cord became damaged, suddenly I’m being told something different. I’m in my car and constantly moving between the front and back seats, so unfortunately the cord can sometimes get stepped on and damaged. That’s exactly why having a warranty matters. Now they’ve made it so I can’t even file another claim on the product I’m currently using because they continue to show the previous replacement as “delivered.” Because of that, the system won’t allow me to submit another replacement request for that product. So not only are they seemingly changing an “unlimited” warranty into a limited one, they’ve also set up their system in a way that prevents me from filing another claim. What I don’t appreciate is the company seemingly flip-flopping between “unlimited” and “limited” when the warranty is actually being used. So which one is it? If you advertise an unlimited warranty, you should honor it when customers rely on it. Don’t change the terms after someone actually uses the warranty. I was genuinely planning on becoming a repeat customer, but after this experience, I absolutely will not be. I don’t trust a business that doesn’t stand by its own word. Screw these people. I’m leaving my review and moving on, because people deserve to know what they may be getting into before they buy. I won’t purchase from this company AGAIN.

This is a total piece of garbage. Do not buy it. Had it plugged in for 8 minutes and got one percent.

SCAM!! Do not waste your money!! Mine lasted 2 weeks before it cracked. THEY wanted 10.00 to replace it claiming shipping. So that's the deal every month or less it breaks and you have to pay way more than standard shipping so they pocket more money. DO NOT GET DUPED LIKE I DID!! REPLY TO COMPANY The response is garbage. I can understand paying some shipping if the product lasted but ONLY TWO WEEKS. 58.00 For something that I can buy 3 on Amazon for 8.00 AND it lasted less than a month. The issue isn't that there is a cost the issue is the product doesn't last. So if i have to buy one every month because it breaks that's 120 a year for a product that cost 58.00 from the get go. The other issue is it's not clearly stated on the packaging AND I wasn't told of the cost before purchasing. So not only a crappy product but a bait and switch. The issue its its a poor performing product and your company is clearly scamming ans getting kickbacks from the shipping. There is no way you would sell such garbage and replace it at the level it clearly needs replaced and take a loss on it. Its a scam! It has been reported to the FTC. DO NOT BUY FROM THIS SCAM COMPANY! You can get the exact product on Amazon that has 3 front and back protectors for 8.00. This company steals almost 100.00 for their garbage then wants 10.00 to send new ones when it cracks in juat two weeks. SO BASICALLY almost 220 a year if it breaks monthly as it seems it will. If i have to replace monthly with the Amazon product it's only 32.00 per year. Don't fall for this scam.

don't get hustled to by this, is a warranty scam/ they do everything to avoid registration and replacement

Product registration is so complicated by design for customer to become frustrated and give up on registration. Paying for something you do not get. Registration should be performed by retailer at point of sale.