InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
STANLEY T.
The unit was helpful in maintaining adequate oxygen levels while in high altitude Colorado, very disappointed the unit is too noisy to use while sleeping. The clicks and snaps are excessive! Would not buy if I had known. I do not recall any mention of the noise the unit makes prior to ordering the unit. Your terms for me sending my opinion is really very strange.
Russell A.
High altitude use I have had my unit for a short time, but have had occasion to need to use it on number 2 setting while sleeping at 8500'. I have had some problems breathing at a mountain cabin we have. It has allowed me to get some sleep which I was having some trouble before I received the Inogen unit.
RAYNETTE N.
I love the Inogen One. I love being mobile. I do NOT love that the battery life on s so short. If the batteries had a longer life, my life would be better. I'm going to take a flight from Colorado to Pennsylvania and the only redone my Inogen will work, is that I will have a 3 hour late over where I hopefully will be able to charge my 5 hour battery.
Debbie
Your salesperson promised to throw in a fanny pack for my mother. Then reneged!!! Poor business, very poor customer service. Never returned my messages
Response from InogenMay 20, 2021
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center
Hector O.
The oxygen is not what we expect. It's not noisy silent. Maybe for other people will work
Response from InogenMay 20, 2021
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours. Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Walter N.
I like both thed home concentrator and the portable concentrator. I would have rated them both at 5 stars except for a small problem with the portable. After using the portable for a while, I noted that the canula had a tendency to crimp at the top of the air outlet from the unit. I designed and created a small length of plastic tube that fits over the supply end of the canula. The problem has been solved. I think it is a great unit!
Lucy Q.
Loving the new Inogen in my life. Still getting used to the weight ( I weigh 85 pounds so it is still a wee bit heavy for my to carry about, but adjusting). Learning how to adjust the amount of O2 when going out so have plenty. (have it at a 2 instead of 3 - at home - ). But it is wonderful. Thank you so much.
DONALD M.
I have more freedom then I did with conventional oxygen tanks. The Inogen portable concentrator is light enough that I don't get out of breath when walking around. My old concentrator took up a lot of room and also gave off heat. The Inogen does not. I might have given it 5 stars, except for the fact that it is too noisy for my wife when we go to sleep at night.