Innovation Refunds helps SMBs navigate a broad landscape of federal incentives to accelerate their growth, expand their service offerings, and promote domestic job creation. By helping SMBs apply for and receive these benefits, we are assisting businesses across the nation with acquiring growth capital and develop financial security.
Innovation Refunds (innovationrefunds.com) has 493 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
innovationrefunds.com
Website
innovationrefunds.com
Category
Investments & Wealth
Location
West Des Moines, Iowa
Listed on Five Star Index
2026
About these reviews
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The company replied to 2% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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If I can give them 0 starts, I would. STAY AWAY. These people are either scamming or just incredibly unprofessional. The process isn't straight forward, they're not Knowledgeable of the ERC as they claim, they lured us for months, and when they got all our information, they went ghost. We've been emailing them since 6/2/23 with NO RESPONSE.
They also have MULTIPLPE people emailing you which also further confuses the situation and further leads me to belive they are a SCAM. STAY AWAY!
MJ
M. J.
Gems Michael Winters and Amanda Smith
We heard about the ERC Program, but since our business is in the Virgin Islands, we felt it was only a program for companies in the mainland United States. Not until our accountant/bookkeeper, Mrs. Arnold, told us to try did we ask her for assistance getting this refund. Mrs. Arnold put us onto Amanda Smith and Michael Winters. Ms. Smith was absolutely cheerful and a pleasure to work with; she was specific about what information she needed to determine if we would qualify. Then our case was given to Mr. Winters. Oh, my goodness, we thought Ms. Smith was wonderful, then Mr. Winters took us over the top. His personality was comfortable, and he had a great sense of humor. Mr. Winters worked with HMS and Mrs. Arnold to submit our information on time. We received great news on May 14, 2023; we got refunded! Our company is in such need of these funds, and we are so grateful.
Ms. Amanda Smith and Mr. Michael Winters, were the two individuals instrumental in getting this done. These individuals are hardworking and know their craft. I really hope that the management team of Innovation Refunds knows what gems they have with these two individuals.
Thank you, Ms. Amanda Smith, and Michael Winters, for your dedication in getting this refund; we certainly appreciate it and hope you’re rewarded for your allegiance and contribution to the company.
Ms. Johnson
HE
Heidi
Innovation Refunds - Great Service!
This was almost a year long process, but Jeremy and Mike with Innovation Refunds gave us monthly updates on the progress of our refund. They were very helpful with any questions along the way, either by phone or email.
Thank you for your help and service!
DL
Dianne L.
Jeremy Shoars was fantastic to work…
Jeremy Shoars was fantastic to work with. He made the process so easy and kept us informed along the way. Can't thank Innovation Refunds enough for helping our business.
DC
Donna C.
I can not express my gratitude enough …
I can not express my gratitude enough to Stephanie Tessman, Rachel Ward for keeping me on track and helping me through the complicated process of ERC application and submitting all the documents. Even with my 50 years of experience I would not have been successful. I would also like to thank Chavis Keller for his dedicated follow up and keeping me updated and informed each and every month as to the progress of the process. they we all extremely pleasant and professional. I would recommend the above name team at Innovation Refunds to everyone looking to apply for the ERC refund
RT
Ricardo T.
Very smooth process and experience. Jeremy was excellent!
My experience with Innovation Refunds was excellent! I was prepared for a challenging process but it was very smooth. I was kept informed regularly. Jeremy Shoars was always prompt in answering questions and always on top of my case so I didn't have to explain a lot. Jeremy kept me informed all the time. Excellent staff and process!
TA
Tony A.
This Company Easy To Work With
This service was easy to work with and guided me through gathering the required documents. They filed according to the timeline they gave me. Now waiting for the government to do their part and issue the checks.
JK
Jan K.
Chavis Keller at Innovation Refunds was…
Chavis Keller at Innovation Refunds was a great help in our school receiving the Employee Retention Credit. Thank you so much.