InnoMaxReviews of innomax.com

Always happy with the service & products. John is such a great help when trying to decide what's best for our home!

I bought a king size set from ebay. A year later I had an issue with one of the chambers and emailed in the problem and Scott Holden helped us resolve the issue quickly!!! He is our hero!!!! Thanks for awesome customer support!!!

Absolutely the most professional and nice people to work with they went above and beyond my expations . Tommy was great to work with

First did an online chat to see if I could DIY repair a valve and got excellent advice on which part to request and what to ask for when I called the parts line. Person who took my order was very patient with me and very methodical looking up part number, calculating cost, shipping, tax, etc. Part arrived w/in 3 business days - kudos!

After 14 years our old pump (Sleep Comfort) broke. I called in a panic and a great guy got me calm and I ordered a new (reconditioned) one. We received it in a few days but the connector to our old hoses didn't fit. I called and "Holly" helped me through figuring out which connector we needed but mainly how to fill our bed temporarily since it is the only bed in the house and my hubby is disabled. My neighbor was able to perform the feat and we slept comfortably until the new connector we bought arrived...then he was able to get it all set back up. (Even with the new connector we had to do it a little differently because our original hose was different than the pictures. We are now all set up and very appreciative of the help we received from the InnoMax employees!

The company is fantastic and the representatives are fabulous. I had a blown air chamber and they replaced it under the warranty and shipped it out immediately.

I found the ordering process to be quite simple and efficient. However, it has been 3 weeks and my water bed still hasn't shipped. This should relayed at the time of purchase, as I paid close to 2k three weeks ago and still no bed. Shouldn't be charged until the product ships!

Before choosing this bed, I must have called InnoMax 10 times with lots of questions. Every question was answered, and no one was ever impatient. Customer service was personal, pleasant, and patient - every time. Not only that - but we love the bed!