Infinity Insurance Agency, Inc.Finding affordable car insurance that fits your budget doesn’t have to be difficult. With IIA, we can help you shop around with our 20+ carriers and locate a policy that aligns with your coverage requirements. Whether you’re looking for minimum liability, full coverage, or something in between, our friendly, experienced team can help guide you through your insurance journey.
Infinity Insurance Agency, Inc. (infinityauto.com) has 566 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Tania
no one ever returns your call. This is my 3rd attempt. My 4th attempt would be to cancel my policy
Response from Infinity Insurance Agency, Inc.Aug 1, 2017
Good morning Tania, We apologize you are having a difficult time contacting us. Please send us your claim/policy# and a good contact number for you at [email protected] and someone in our team will contact you. Have a nice day.
Jeremiah C.
Inconsistency with my claim.
Response from Infinity Insurance Agency, Inc.Jul 25, 2017
Mr. Curry thank you for your feedback. We apologize for any inconvenience. Have a nice day.
Bobby Mondragon/ Yvonne M.
They took to long to handle my claim never like returning mine or my attorney calls than made me pay for one day of storage and half of the admit fee for the body shop my truck was @ never again will I use infinity they are not on ur side only out for the money! Very unprofessional!!!
Response from Infinity Insurance Agency, Inc.Jul 25, 2017
Thank you for your feedback Mr. and Mrs. Mondragon, we apologize for the negative experience. Have a nice day.
Aldrint V.
Muy buen trato.. Aunque pienso que pueden mejorar los precios
Response from Infinity Insurance Agency, Inc.Jul 25, 2017
Gracias sr. Villarroel por su comentario. Estamos constantemente trabajando para mejorar nuestros precios.
Mr. W.
Infinity has been good to me so far I've been a customer for a couple of weeks now. The process was fastest and the customer service was good as well.
Response from Infinity Insurance Agency, Inc.Jul 18, 2017
Thank you Mr. Williams for your feedback. We value your business and hope to continue providing you with excellent service. Have a great day!
Craig F.
I am pleased with the total price and help I got from the employees.
Response from Infinity Insurance Agency, Inc.Jul 18, 2017
We are please to have your as our customer Mr. Fredriksson. Thank you for your review. Have a nice day!
Valeria L.
I really appreciate there help they been really good help to me
Response from Infinity Insurance Agency, Inc.Jul 18, 2017
Thank you Valeria, we appreciate your business and loyalty to our company. Have an excellent day.
Jen
My 2013 Infiniti QX56 Limited got rear ended and this is the company that the guy that rear ended my car has. It's crap. I got a very low estimate from them, half of what the body shop actually quoted me. As if that's not bad enough, I couldn't get them to honor that estimate. Not a penny yet. I couldn't even get a hold anyone of the 3 contact numbers it says on the paper. I have USAA and they are great. They would pay the full amount directly to the body shop, paid for the rental while that's getting fixed and reimbursed for the full amount of the car seats that was involved in the accident. I just don't want to file the claim under my insurance when it's not our fault. Infinity Insurance, on the other hand, just hopes you'll get frustrated enough and tries to get away with not paying for the repairs. SCUM!
Response from Infinity Insurance Agency, Inc.Jun 30, 2017
Thank you for your feedback Jen. We apologize for any inconvenience. Have a nice day.
