InfinitikloudReviews of infinitikloud.com

Response from InfinitikloudApr 19, 2021

Hello Malcolm! Thank you for your review. We are sorry to hear you didn't receive the order confirmation email after placing your order, but we really appreciate you bringing this issue to our attention. Please reach out to our 24/7 customer support at https://support.infinitikloud.com/hc/en-us for us to provide your complete order details and track the delivery of your order. We'll be waiting for you.

Response from InfinitikloudApr 2, 2021

Hi Ann! We are extremely apologetic for this very unfavorable situation. We are truly sorry that the item that you have ordered is not yet delivered as promised. We understand your disappointment, and apologize for any inconvenience that this may have caused you. Due to new procedures and safety policies as a result of Covid 19, we are experiencing processing and shipping delays. These new policies are to keep our warehouse staff safe and you safe. All shipping partners that we use have also implemented new and rigorous safety procedures. We appreciate your patience and understanding as we work hard to ensure your safety as well as the safety of our staff. Your extended patience is highly appreciated. Stay safe and well.

Response from InfinitikloudApr 2, 2021

Hi Viv! Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention of still not receiving your order. The main reason for the delay is the supply chains for many organizations around the globe, including ours, have been impacted by flight delays and local movement restrictions of staff and drivers, which has led to delays in shipments going out to consumers. As the COVID-19 outbreak continues to evolve rapidly, around the world, we are working hard to have orders fulfilled as quickly as possible. This has been a priority for our logistics teams around the world since day 1 of the outbreak. Please reach out to our 24/7 customer support at https://support.infinitikloud.com/hc/en-us for us to track your order and assist you further. We'll be waiting for you.

Response from InfinitikloudMar 25, 2021

Hello Paul! Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention about the delay of the delivery of your order. The main reason for the delay is the supply chains for many organizations around the globe, including ours, have been impacted by flight delays and local movement restrictions of staff and drivers, which has led to delays in shipments going out to consumers. As the COVID-19 outbreak continues to evolve rapidly, around the world, we are working hard to have orders fulfilled as quickly as possible. This has been a priority for our logistics teams around the world since day 1 of the outbreak. Kindly reach out to our 24/7 customer support at https://support.infinitikloud.com/hc/en-us for us to locate your order and assist you further. Thank you for your patience and understanding during this difficult time.

Response from InfinitikloudMar 23, 2021

Hi! We are extremely apologetic for this very unfavorable situation. We understand that your order is of the utmost importance and that you have placed your trust to deliver it to your shipping address. In order to help us understand where things went wrong and to offer the best solution, I would like you to reach out to our 24/7 customer support at https://support.infinitikloud.com/hc/en-us. We value your feedback, talk to you soon.

Response from InfinitikloudMar 15, 2021

Hello Vince! We are extremely apologetic for this very unfavorable situation. We put customer experience and satisfaction is our priority. Kindly contact us at our 24/7 customer support at support https://support.infinitikloud.com/hc/en-us for us to get started. We’ll work with you to resolve any issues as quickly as possible.

Response from InfinitikloudMar 15, 2021

Hi there! Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention regarding your orders that haven't arrived yet. We'll own up to it and we'll do our best to make things right if you give us another chance and prove that our products are working as advertised. Kindly contact our 24/7 customer support at support https://support.infinitikloud.com/hc/en-us for us to get started. We'd be more than glad to wait for you there.

Response from InfinitikloudMar 9, 2021

Hi Marie! Thank you for taking the time to write a review about the unit that you have ordered from us. We are truly sorry that your order is still in shipping. We understand your disappointment and apologize for any inconvenience that this may have caused you. The main reason for the delay is the supply chains for many organizations around the globe, including ours, have been impacted by flight delays and local movement restrictions of staff and drivers, which has led to delays in shipments going out to consumers. Moving forward, I would like to resolve this situation for you immediately by reaching out to our 24/7 customer support https://support.infinitikloud.com/hc/en-us. Looking forward to hearing from you.