InfinitikloudReviews of infinitikloud.com

Scam. Only after hitting the purchase button did it say that delivery time would be 2-3 months which is too long for my requirements. Wish I'd looked at reviews before proceeding.

I purchased one infinitikloud backup device, which I did receive. Subsequently two more unordered ones arrived at my address and charges showed on my CC statment on 1/1/2021. I called customer service and explined I received the items, did not order them, and did not want them. The gentleman with whom I spoke said to return them, keep a record of the return shipping(at my expense even though it was Infinitikloud's error) and check back if the refund doe not apper on mt CC statements. I erturned thewm vi UPS on 19 Feb 2021 with an expected delivery date of 22 Feb 2021 and to date, no refund has occurred. I spoke with the CC company today and was told to try gain with the vendor and if not satified to file a dispute. I'm presuming that the unorderd shipments were an honest mistake and will call Infinitikloud again, even though the CSR wih who I spoke very clearly made it sound like I was in the wrong and reluctantly agrred that I would be refunded when the goods were returned. I'm also presuming that they have been delivered by now and through disorganization on Infinitikloud's part, my refund has not occurred. At this point I'm sorry I ever got involved with this copany and if the opportunity arises among my friends and/or acquaintences, I shall strongly encourage them to steer clear of this company. I regret not having just disputed the charges initially. It would have been quicker and I would not be out $10.19 for return shipping and would not have been made to feel guilty about the whole mess. And, according to UPS, the package was picked up im Wayne, NJ on March 2nd, 2021. It would seem that there has been ample time to process the refund. If my call to Infinitikloud omorrow, 5/10/21 is not satisfactory I shall take Citibanks advice and file disputes on the charges. I'm a patient person but this has gone on way too long! Thank you, Robert F Boysen

It's a scam. Took over 4 weeks before they actually started their shipping process (but only AFTER l contacted them about no update or tracking information sent to me. Numerous attempts to get answers but the same speech about being apologetic and be patient doesn't cut it when you are hung up to dry. Still haven't received the product but l will get something else that will actually be delivered, but l plan to be a pain and continue to give them a hard time for as long as it takes.

absolute piece of crap with no customer service. took 3 months to get it and when i tried to use it to upload files onto new computer i was told i needed to get the new upgrade as this one will not work tried customer service they hung up twice and finally confessed they were jus a service center and were looking up directions online and had no idea what the product even was... after 5-6 calls and being very nasty the solution they had was... we will send you a new one....

This is what I noticed based on my research. Companies make a bad, cheap, or fake item. The put up a website using daft "applying discounts" and other highly exaggerated marketing gimmicks. They then set up their own range of websites pretending to be independent review sites (or pay fake review sites to rate their products) and which rate their own product as a top product. They pay google ads or similar is used to bring those websites to the top pf search engines when people search for their products. They sometimes compare their products within the reviews to other bad products that they also own or sell, just in case someone buys those instead. When they see bad reviews on websites, they copy paste stock nice polite responses, just in case that might persuade a couple more people to ignore the bad review and carry on buying. Lesson is to use ratings from *respectable established* independent review website, forget anything that is a google ad, and consider buying an establish product brand if you wish to remove the risk. I am sure you can decide how much of the above relates to this product.

It is now the end of April. This company has £100 of my money for defective goods which were returned to them. They are great at promising to sort things out and promised me a voucher to spend on their DFYdaily.com site but they can't even manage to do this! Apparently it is still being dealt with by another department. They rely on people being worn down and just giving in. Shocking! No doubt they will reply to this review with a promise to deal with the issue. The trouble is they simply never do.

I specifically ordered this to use with my iPhone. Not a computer. When I received it the connectors do not work on phone, only laptops. I called twice and spoke to 2 people from the Philippines, who just kept repeating the narrative they were taught, so no help at all in customer service. Apparently, the company just lies about what they are selling you and then hangs you out to dry. DO NOT BUY. Too bad, it was a good idea. I guess the Photo Stick is the way to get the job done.

I cannot review the product because it never arrived. Ordered in mid January for deliver to Sydney, Australia by mid February it had apparently traveled to Germany for some unaccountable reason and here the tracking information stopped. I was initially sympathetic to covid related delays but less so as time extended. I kept all my contact with them civil while expressing my frustration and disappointment. I rejected a 20% discount and requested a full refund. I was then offered a 30% discount, again rejected. Mid April with no further tracking since Frankfurt I demanded a full refund. To my surprise (given this and other forums) they agreed AND a full refund hit my C/card on April15th. My conclusion, not a scam, but undoubtedly the worst possible delivery logistics imaginable. As for the actual product, no idea!