Industrial Commercial LightingReviews of industrialcommerciallighting.com

Response from Industrial Commercial LightingAug 28, 2025

Good morning Anthony, We apologize if you have not yet received your package. Our records indicate that your order was placed and shipped on August 14 via USPS. According to the tracking information, the package was delivered to the confirmed shipping address on August 18. We understand how frustrating this can be, and we sincerely apologize for any inconvenience. A customer service representative will be reaching out to you shortly to initiate a lost package claim with USPS and to discuss possible replacement options. If you have any questions in the meantime, please don’t hesitate to reach out. We’re here to help and will be happy to assist you. Thank you for your patience and understanding. https://www.industrialcommerciallighting.com/contact/form/email-us

Response from Industrial Commercial LightingAug 15, 2025

Good morning James, We’re sorry for any confusion or inconvenience caused. The dimensions for the floodlight you purchased are listed twice on the product page, and there’s also a spec sheet available that outlines all LED Flood Light specifications. To be sure, we’ve checked a few units ourselves and confirmed the measurements are accurate. If the light isn’t the size you were expecting, you’re absolutely welcome to return it within 45 days for a full refund. We’ve included the links below for your reference. We truly appreciate your business, and if you have any questions or need help with the return process, please don’t hesitate to reach out. https://www.industrialcommerciallighting.com/80w-led-flood-light-cct-and-wattage-selectable-yoke-mount-up-to-11-600-lumens-3000k-4000k-5000k https://www.industrialcommerciallighting.com/amfile/file/download/file/tA2or3uXzT1AGA0wCvnRO367QcrnpyM7/product/221667/ https://www.industrialcommerciallighting.com/contact/form/email-us