Sarah F.
Absolute garbage products
Absolute garbage products, not even functional. Took forever to ship and wouldn't allow returns. They aggressively target anyone who posts negative comments on Instagram, but don't respond to customer complaints.
Response from Indigopetco™️Jan 11, 2025
We’re truly sorry to hear about your experience. Providing quality products and exceptional service is very important to us, and we apologize if we fell short in your case. We strive for transparency and fairness in all customer interactions and take feedback seriously to improve. If you’d be open to discussing this further, please reach out to our customer service team at [email protected] so we can work towards a resolution. Your satisfaction matters, and we’re committed to making things right. Thank you for bringing this to our attention.


