IndigocardReviews of indigocard.com

In 2024 this company doesn't take debit cards to pay bills and could not verify my checking account. I requested a paper bill and cancelled my card.

Weigh out your need for this card. After a bankruptcy, needed a fresh start. Off the bat, 700 credit limit. Paid some bills with it and sent the 679.81 from my bank to the card. 8/7/24. Cleared my bank 8/9/24. Still hasn’t been credit back to my account showing 6 dollars available. 8/20/24 is the date of this writing. Customer could be done by a monkey. They are absolutely horrible. Also sound like the people calling you about your car’s extended warranty. They’re really useless and offer no support or explanation. “The system” automatic deems the hold time for their payment processing. But the 175 I paid off the bat cleared and offered credit 3 days later. If you have to. You have too. I’m not bashing the card itself. You have to start somewhere. But good heavens are the customer service pitty poor and every company needs ti stop out source to India. It’s becoming a problem.

I'm dealing with the same thing. First they never sent my card. Then when I called they said they sent it. Finally got the card after waiting 3 months. Then I activated the card and it wasn't working. Come to find out the wrong billing address was the reason. They botched the address apparently. So I went on the app and changed my address to the correct address. Tried using the card and it still doesn't work. So I call and they tell me because I changed the address it was turned off due to fraud protection. Now I have to fax my id over and they will fix it right away. 5 days go by and it's still not working. So I call again and the woman tells me they get 7 days to review the fax I sent so on Saturday it will be the 7th day and it should be fixed but call back Saturday to make sure. I call back Saturday and my fax still hasn't been reviewed and now the time frame changes from 7 days to 7-14 business days. I'm at my wits end. This all started with their mistakes. Then when I was told to change the address through the app it sets off fraud alert and then I'm told always call to change the address. It's been 4 months now since my new card was supposed to be delivered and I still can't use the card. Sub standard out of the continent customer service who all have conflicting information. Drives me nuts!!!!

Horrible! I just got approved for a $700 credit limit and they charged me $175 for the first year, I been trying to use my card and it keeps declining. For 2 days I couldn't use it, more than 8 representatives from C.S. told me that my card and account was fine. Give it 24 hours etc. And on the 3rd day, my card got blocked for fraud detection. Now I have to fax over my ID. This has been a headache for me. All these representatives are not properly trained well. Such an embarrassment for this company. Don't get this card!!

This is absolutely the worst company I have ever dealt with. They deserve negative stars.

Seems pretty ridiculous that if I’m paying my card off with every payment that it now takes 14 calendar days to be reflected in my credit balance. The person I spoke to answered the phone in Spanish when I requested a supervisor and had a very thick accent I couldn’t hear 1/2 of what she said and she was clearly outside I could hear the traffic driving by. It was just easier to close the count then keep dealing with them and the embarrassment of pulling out a credit card designed by a 3 year old. The card also took nearly a month to arrive….

Indigo credit card company has a horrendous record and really bad reviews. But, i decided to see for myself what they are like. Well, they told me i was preapproved. Then they declined my official application. I do not have sufficient student loan history ! Is that even a real requirement ? Do not have sufficient credit card payment history. Well, that is why i applied for this supposed substandard (poor credit) company. Turns out they are nothing more than scammers and predators!

This is my second review, and I hope someone is reading them. They took a payment from me with my checking account which I don't use my account for payments rather use my debit, they only take debit cards for customers who are behind and I use my checking account for my payment on July 17th and was told it would take about three days to post so I check my account to keep seeing if was taken out was not so I call Indigo7/26 and they say that it takes up to 14 days to come out of account so the best way to make a payment is through walmart with code 4911 with a fee but at least it will take about three days to post. I read other's post and I see why they are closing their account which once I pay them off I will do the same.