IndigocardReviews of indigocard.com

I made a payment which didn’t get subtracted from my bank for several days but a week later it was posted on the indigo card app. The payment nearly paid off the entire balance. It was the statement balance at the time I made it. A week later, the card was constantly declined everywhere I tried to use it even for a five dollar purchase at McDonald’s. I finally called and was told that I was over the limit. When I corrected him that I was not over the limit. He said oh yeah, we can take up to two weeks to post your payment and release the available credit. It’s at our discretion. So I said I make a payment and for two weeks after that I can’t use the card, even though my balance is way below the limit? He agreed. And he wasn’t nice about it either. He was argumentative and talked over me. I will pay this card off as fast as I can and then not use it maybe close it though I know that hits my credit in a negative way also. There are plenty of credit cards you can get with poor credit Score. Don’t try this one.

The card falsely advertises as having no annual fee but then charges you $5.07 a month which will amount to $60.84 a year! In addition, my card did not arrive in the first month but they still charged the $5.07! They refuse to 2-day or overnight mail your card if it is lost. So you end up paying for months that you do not even have the dern card!

They did give me a $1500 credit limit, but 1 year into having the card, they started charging annual fees . The last straw was when I called them to stop a recurring charge. I can't get that one particular business to cancel, so I asked the CB Indigo customer rep to stop payments for me. $12 a month. Said he could not so I cancelled the account. Threw him for a loop but I am out from under a junk card. Possibly the highest interest I have ever paid as well.

Things were great, until I paid off my bill and had a zero balance. Then you thought you'd be smart asses and lock my card for no effing reason. Caused my payment to get kicked back to another account and that account to get overdrafted. So thanks for completely inconveniencing me, and making me have to move money around that to cause delays in other areas. And then absolutely no offer of compensation. Just "your card is unlocked now". Well, gee, thank you. Thank you massas for unlocking the card I already pay for so I can use it and you can make MORE money. Thank effing God, that it was a storage unit bill, and I wasn't on a road trip, planning to use that card for fuel.

I’m traveling outside the country and failed to notify indigo of my plans and my card was frozen. I received an email to confirm if the transaction was me or not and to call the fraud department. I called customer service and confirmed the transaction with the representative, who then proceeded to ask me about my travel dates. Once confirmed I asked the rep to PLEASE reinstate my current card and she said yes it’ll be active again for usage. I tried using it today and noticed that the card number ended differently. I called indigo and was told by a different rep that a new card was sent. There is nothing that can be done to cancel the new one and reinstate my old. Completely unacceptable as it was never disclosed to me that a new card would be mailed out. Rather was ASSURED the same card will remain active.