Impressions VanityReviews of impressionsvanity.com

If I could give them zero stars I would, bought a vanity mirror for my daughter, it was packaged in the flimsiest cardboard box, upon opening it and putting it together, I noticed the base had what looked like a protective film on the front. After numerous attempts to remove it, I realized it was scratches into the metal. I took pictures and sent an email. I received an answer stating that it definitely looked damaged but I was past there 48 hours!! I am basically stuck with a damaged base on a very expensive mirror!! I replied that 48 hours has no bearing on the fact that they delivered a damaged product to me, they answered back sorry you missed your 48 hours. DO NOT WASTE YOUR MONEY ON THESE PRODUCTS, I wish I had seen these reviews before buying mine.

paid 3k for my vanity set which did not come with instructions doesn’t come with any plug ins at all and is not durable wat so ever

i bought a trifold hello kitty mirror and paid extra for a two year long warranty. my mirror somehow completed melted in my suitcase when it was not exposed to heat, and was completely ruined as well as ruined personal belongings beside it. we emailed customer service with photos of my completely melted, still goopy makeup mirror, to which they said they cannot refund or replace and is not in their “warranty” because it is purely “cosmetic damage”. it is completely unusable and ruined my brand new curling iron beside it. do not buy from impressions vanity, you will get overpriced garbage and horrible customer service. truly disappointing and a despicable business model.

I recently received a Hollywood Aurora mirror with Bluetooth it arrived completely DESTROYED!!!! Now I have tried reaching out to them numerous times via email and the phone number listed does not even work! and not a peep back from them at all! I have filed a dispute with my bank regarding this matter! It was packaged POORLY in a thin flimsy asf cardboard box that would not protect a pencil let alone a mirror!!!!! I wish I could give this company NO STARS!!!!! Do not buy from this company!!!!

Horrible! They don’t package their mirrors correctly! I have had 3 mirrors delivered All DAMAGED! Definitely will not be ordering again from this company. They really need to get a better delivery Service or package such delicate items with BUBBLE WRAP!

I paid $400 for a hello kitty wall mirror with insurance so that in case any damages happened i would be covered. Well the mirror was delivered in pieces- totally shattered. I was out of town when it arrived but was able to pay attention to it a couple days later. When i filed a claim with the company on their website (which is hard to navigate and takes about a week to hear a response) i was told that you only have 48 hours to get a replacement or refund. Which is also NOT mentioned ANYWHERE when you make the hefty purchase. So DO NOT BUY FROM THEM. They suck and honestly the quality of the mirror is maybe worth $50 not $400

UNDER NO CIRCUMSTANCES DO YOU PURCHASE FROM THIS COMPANY. I purchased a vanity for $500.00 and never opened the box, and requested a return, but there was no reply. I shipped it back at an out-of-pocket cost of $150.00. I received an email stating there would be a 15% restocking fee. I beg you to help put this company out of business.

Give this place 0 stars do not support them !! They SCAM. I loved the vanity’s and mirrors until I purchased and only received the bottom half of my vanity which arrived damaged and was told my mirror that I already PAID for was out of stock ! Sent thousands of emails with no response now looks like I’m out of $500. Karma is a bih watch how it bites back (: god don’t play bout me and you all will see 😬