ImportcdsReviews of importcds.com

As others have mentioned, the customer service here is a joke. If you have any other option for buying the merchandise you seek, go with that other option.

They charged my card on 9-9-18 then on 9-20-18 sent me an email saying my order was cancelled This is simply unacceptable

Misrepresented DVD as "Region 1" when the package clearly states and this company MUST have known that this DVD was "Region 2" and unplayable on North American equipment. Had to work through Amazon.ca and so was doubly a mess. This company not only misrepresents their products, but they have non-existent customer service. They include a handy return address sheet, but the package came back to me as "undeliverable"--using their own supplied return address. They never responded once to all of the messages sent to them from Amazon.ca. A totally unreliable company all around.

I'll never buy from this scam company ever again. A nightmare when something goes wrong. The worst customer service and horrible contact info.

Big order order placed 14/04/2018 arrived 18/04/2018 can't believe how fast it came cannot complain at all excellent.

HORRIBLE customer service. Item NOT as described. AVOID SELLER.

SELLER IS FRAUDULENT, PLACED AN ORDER AFTER FINDING OUT THE SHIPPING IS 3 TIMES THE VALUE OF THE GOODS, ATTEMPTED TO CANCEL BUT HE IGNORED ALL EMAILS. AMAZON'S AND MINE. HE STILL SHIPPED AGAINST MY WILL AND I HAVE TO CALL MY BANK TO REPORT IT AS FRAUD.

This company is one of the worse retail businesses I've ever run across. I am the owner of two major radio stations. Most material we get directly from the labels, but having one station that features classic jazz occasionally we reach out and buy recordings from retailers to satisfy and meet our listeners expectations. EVERY TIME I have purchased items from Import CD's there are issues. First, it just took forever and the cases were always cracked (they just drop the CD in an envelope with NO PROTECTION WHATSOEVER, now the items we purchase don't even show up. There business ethics are so bad, I paid our attorney to file a formal complaint with the Attorney General's office.