ImportcdsReviews of importcds.com

After a month,they cancelled my order saying item is unavailable. It was released on 10-31-2025. It's fascinating that a website owned by one of the biggest CD distributors in the world can't fulfill an order for a new release.

BE WARE WITH THE PREORDER. THEY TAKE THE ORDER AND TAKE WAY SO LONG TO SHIP MEANWHILE THEY SOLD ON EBAY AND THEY YOU PREORDER IS OUT STOCK, BU THEY CHARGE LITTLE BIT DIFFERENT AS WHEN YOU PLACED THE ORDER. NEVER BUY THERE, I ASKED FOR CANCEL MY ORDER AND MAGICAL THEY SHIPED RIGH AWAY BUT NO LONGER AVAILABLE ONE VINIL. IMPORT CD SKS

Price for "Panic Room" jumped up from $48 to $68 before I could order it!

Je rejoins de nombreux clients qui ont été trompés par cette société - J'ai acheté un coffret de DVD-Bluray qui se révèlent illisibles en dehors de l'Amérique du Nord. Aucune mention, ni sur les disques, ni sur le coffret ou la documentation qui y est jointe, ne mentionne cette restriction. Importcds me renvoie vers Rakuten, où j'ai acheté le coffret. A FUIR ABSOLUMENT !

Since I have read so many negative importcd reviews on this website, I thought I would share my recent experience. I have made numerous purchases from them over the years and never had a problem...until now. I had ordered a DVD. When it arrived, I discovered that the manufacturer engaged in a deceptive practice. The cover gave every indication that the DVD contained two movies when in fact, it only had one. Naturally, I had purchased it for the missing title. This was no fault of importcd, however, it was not my fault either. This was the first time I had to return an item, so I went to their website to find out how to initiate the process. First, you have to email importcd to explain the reason for the return and see if they will grant permission to do so. They replied the next day. In fact, every time I wrote them, I always received a reply the very next day. Once the permission to return was granted, the next step was that they were to send me a pre-paid shipping label. It arrived in about a week. According to the tracking number, the item was received. One week after they received my return, I contacted importcd as I had not received my refund. They responded the next day and told me that the refund had been initiated the day before. They were correct... a refund was indeed credited to my credit card. I had paid $15.66 for the item. I was refunded $12.36. A couple of days later, without any prodding from me, the remaining $3.30 was also refunded. I was made 100% whole in this matter. I have absolutely nothing to complain about. Quite the opposite...I am pleased as to how the transaction was rectified.

I bought many DVD / Bluray from import cd's. I returned 1 dvd which was authorized. I used the label and my return address was also printed. They never refunded me saying that they never received the package which was never returned to me. I will never buy anything from this company again. They will be the losers because I am a collector.

Prices are ok but they sell used CDs as new (repackaged in shrink but scratches on CD) and even send CD-R instead of silver CDs. Avoid at all costs!!

THEY SELL BOOT LEGGED VERSIONS OF DVDs! Everything that I have bought from them is a pirated copy. Do not support this company. If your not sure how to tell if your dvd is pirated copy, YOUTUBE has lots of tutorials on the subject.