ImportcdsReviews of importcds.com

Poor customer service. Did not honor 25%off coupon. Received damaged item. Did not respond to multiple email until I posted a case with PayPal. Finally, acknowleged me and sent return label. Then never sent replacement until I escalated claim on PayPal.

So, I decided to give these guys a chance. Pre-ordered an item and no communication after 2 weeks of its release date. I tried to contact them through their contact us page since they have no other means of contact and no reply. I had to open a case with PayPal to get a refund and only then was their reply immediate. Turns out my preorder was out of stock and they were never gonna tell me! Don't buy from these guys. There's a good chance you'll regret it.

Please report this guy to the FTC!!! This guy just ripped me off with two different orders of almost 90 dollars. No working phone number and no response via email besides his email after I made my purchases. My two orders were presale RTJ4 records that have a release date of September. His email to me was just informing me the the items I requested were no longer in stock and that there is no more information about this item... and that was that. Please please report this guy to the Federal Trade Commission! I did and we need others who are being ripped off to say something too so this guy is shut down.

My package went missing and for 3 days in a row they have ignored my messages. Yet they are still sending me e-flyers with promotions to buy more stuff from them. DON'T TRUST THEM. They also use UPS which is HORRIBLE. They don't care. TAKE YOUR BUSINESS ELSEWHERE.

horrible customer service, paid for expedited shipping, expected product in 3-5 days after day 3 its not even been shipped

"At first i ordered a box, than they canceled it and payed me only the amount for the box back. the tax value they are not paying back, so in the end was missing a lot of money. they dont react to emails anymore or telling me that they paid back (not true at all)"

I did order a Beatles CD"Hey Jude " for a reasonable price - about 16 € , that is about 19$, from the site Rakuten Priceminister. The item was sold by Importcds. The day after, without any explanation, the sell was cancelled. YOU BET.....they realize that other sellers were selling this CD from 74€ to 231€. So, quick....quick they took it off the market. Who wants to bet that the cd will reappear in a few weeks or months on Importcds at a much higher price. I'm finally happy not to deal with hypocrites .Fair play is a value , even in trading.

The most horrible customer service experience I’ve ever dealt with! Steer way clear of these crooks! They will take your $ and will not return messages while you wait for an item that never shows up.