IlovehueReviews of ilovehue.store

Avoid this company and spend your money somewhere else. The mushroom lamp I purchased is extremely cheap material and poor quality. Don't waste your money. It was also damaged upon arrival, and in order to get a replacement I was told to cover the cost of shipping the item back to the store.

I wish I would have found these reviews before I ordered. Just know that this product is not coming from L.A., but is shipped from Yanwen. Cheap plastic, though if you click on specs it does say molded ABS, so that was my bad for assuming “luxury” meant glass. Shipping will take weeks, and the product, no matter how little you paid for it, isn’t worth it. It amuses me that someone went through the trouble to respond to every hideous review, but technically what they say in response is accurate. So there’s that. I’m still a sucker for falling for it. Won’t make that mistake again.

Terrible company, and their products are extremely cheap. Their mushroom lamps are flimsy, made of cheap plastic, and instead of a bulb have cheap LED strips that don't work.

I ordered a lamp for my wife's birthday more than a month in advance of said birthday. Weeks went by. No lamp and no response from the company. I sent an email marked "URGENT" to ask for an eta. They said they'd check into it. A few days before my wife's birthday, I sent another email with the subject line "PLEASE CANCEL ORDER" and was notified that it could not be canceled and that "sale items could not be returned." I was able to find a larger, better lamp on Amazon that was shipped overnight in time for her birthday. 3 weeks later the package arrived (7 weeks total) and the product quality was inferior, there was no USB cord, no LED bulb, and no instructions of any kind. Only then (and I have learned my lesson) did I go on Trustpilot to see if others had the same problems, which, of course, many have. I have asked them for a "courtesy refund" as many of their vociferous responses to dissatisfied customers on this site were instructed to do. I'll come back here and report their response to my request.

This company takes your payment but does not fulfill them.It's been 25 days since placing the order but they don't respond to your emails. I have contacted them multiple times about this but no response. They responded once saying "Contacting courier". Please stay away from this scam company.

I purchased a lamp at what seemed to be full price. When the lamp arrived, it seemed cheap and like one I could have bought for 1/3 of the price on Amazon. I just didn't like it. When I asked about returning, they informed me because it was on sale that I couldn't return it, because I had purchased it at a significant discount. NOWHERE was this listed when I purchased the lamp, that it was a final sale. I went back to the website and it says everything is 50% off. There is nothing listed on their current website that implies purchasing their products at 50% off is a final sale. And is that a sale if everything is *always* the same sale price? Customer service is not replying to my emails. DO NOT PURCHASE from this company.

Impulsively got one and loved it a little too much that I ended up getting a few more around the house lol. When I think about it it’s honestly the best little gift for any occasion. I’ll be Oprah this Christmas having all the kids around the tree tellin em “look under your seats, you get a mushroom! You get a mushroom, you get a mushroom!”. I’m having too much fun, gotta change diapers now. Signing off.

Got my lamp fast and in good condition! Great store would definitely use again.