My I order came back wrong. I asked for over easy eggs and I got scrambled, my pancakes were cold. The waiter never came back to my husband and I table to check on how our meal was; he didn't ask us if we wanted a coffee refill until after we paid our bill. It was the worse experience I've ever had at Ihop
AR
Ahmadur Rahman C.
IHOP Saint Augustine West
IHOP Saint Augustine West, Florida!
This IHOP location is truly a gem, offering delicious food, warm hospitality, and top-notch service. Whether you're stopping by for a classic stack of pancakes or a hearty meal, you’ll be greeted with friendly smiles and outstanding care.
A huge shout-out to the amazing IHOP Team—Carol, Cameron, Joy, Kristin, and Chyann—for their dedication and professionalism. Their welcoming attitude and attention to detail make every visit special!
And let’s not forget the cook team—Robert and Gregory—who work behind the scenes to prepare fresh, flavorful, and perfectly cooked meals every time. Their hard work and skill truly shine through in every dish!
If you're in Saint Augustine, this IHOP is a must-visit for a fantastic dining experience. Keep up the amazing work, team! ⭐⭐⭐⭐⭐
KC
Ki Christian S.
I ate at Federal Way Boise Idaho last…
I ate at Federal Way Boise Idaho last night. I waited about 40 minutes for my 55+ sampler. When I got it a young man who is also the cashier asked me if everything is ok. I said, "looks good, pass me the catchup?". I scarfed it down in about 5 minutes. As I was leaving the stewardess stated to me, "Sorry for the wait." When I got to the cahier, I asked the cashier Tap or Card? To which is he said "Yes." I chuckled. Then the cashier argued with me telling me, "Why are you disrespecting me when I did not disrespect you." Then, I proceeded to inform the cashier that I asked you a question of either or but you responded with a yes. I thought to myself, what a strange restaurant trying to fight a customer. And I thought further, it must be very difficult to get good help these days.
WS
Who’s That Chick G.
The food isn’t even that good and it’s…
The food isn't even that good and it's expensive. The service sucks and it's not up to par like the California IHOP would be. The majority of the staff are some of the nastiest and rude. I overheard that there is a server named Sarah that actually OVERDOSED there at IHOP and they still have her working there. She's kind of short. Short hair. Glasses, crooked smile and wears a choker. I also overheard that she does intimate things in the parking lot with one of the cooks. The staff is incredibly loud in the back. You can hear just about damn near every conversation that they say. I see servers sweeping and servers are not supposed to sweep in the dining area. They even have people leave in mid shift to pick up others to work and then come back to finish their shift.
There's a manager up there named Victoria who does nothing. Absolutely nothing to help the establishment. All she talks about is what type of women she would like to sleep around with. She's an immature little girl. Does not have good manager skills. There's another manager up there kind of heavyset. All she does is scream and yell at people. She might just be the DM I don't know.
A majority of the reason why no one would see anyone upfront because if you drive around to the back, sometimes you can see employees smoking marijuana. You can smell it! So if ever you go inside and no one's there to answer, they're all outside smoking in the back or they go inside of another door that's in the back to smoke. This place is an absolute joke. Nothing but young folks-- which great good for them! But where are the adults?! Are these young adults not being adult adults? Sounds like it. Seems to be a joke!
DS
Dianne S.
Too bad they don't specialize in…
Too bad they don't specialize in breakfast, oh they do? Bland, cold worst I've had in quite a while
LM
Larry M.
Amazon food
Amazon food
SC
Soraya C.
New Management is Fabulous
New Management is Fabulous! First Mothers Day Brunch were I was happy the entire time! Thank you! 12 Stars out of 10!
AL
Alexander
This IHOP is horrible
This IHOP is horrible. I placed a to go order with the hostss and she thought she was going to remember the order. I asked her to write it down because my order is always wrong or incomplete when I order ihop delivery. Today was no different. They left off some of the sausage and the topping from the chicken biscuit sandwich. They also just tossed the sausage , bacon, and scrambled eggs in one container as though it was in the same order and meant to be tossed together. The restaurant was dirty and 3 employees were just sitting around doing nothing. The manager came out to see if I had been help led. He looked like he crawled out of a dumpster. I was the only customer and they took 30 minutes to make my order. Again, the order was wrong and incomplete. I hate Ohio. The only reason I order from there is because my wife likes it. I hope they go out of business.