IHOPReviews of ihop.com

Me and an acquaintance went to IHOP on brained Rd in Chattanooga tn this morning. I was surprised the parking lot was empty. It was about 945am. When we went inside it was cold. Outside it was about 30 degrees inside you needed a jacket. One of the servers was wearing one. There was no one to greet us except the man vaccing the floor. But others came out of the kitchen and seated us. She took our drink orders for coffee and hot chocolate and water. She returned after several minutes with the hot drinks then took our orders. My girlfriend ordered 2 blueberry pancakes and 2 slices of bacon. I ordered 3 original pancakes and 2 pieces of bacon. By the time the food was brought I was on my 2nd coffee and my girlfriend had finished her hot chocolate. The food was not warm. The original pancakes I had didn't melt the butter placed on top of them. But we did get water when the food was served. The bill was 30.00 for the food and drinks. I gave the waitress a $15 tip because I am not going to ever return there or bring anyone I know to IHOP. Besides the place will close though I hope and pray that the practices of the people there will change for the better. Serving cold food and being inattentive to customers are not good service practices.

Our server Tracy was very friendly, courteous and very professional. She answered our questions regarding our orders and made sure to repeat the order back to us. She came back to our table frequently to make sure we were OK or needed anything else. We have been to other ihops before and were very disappointed in the past. With Tracy being at the Bailey Boswell Ihop we will definitely be going back and will ask for her specifically. Great job Tracy.

Found baby ROACHES coming out of my lemons on my table and looked across the aisle and they were all over the wall and booth. The manager stated he didn't have time to address the issue and their employee stated he has rold.them to.l bomb the place but yet they are still serving food!!! This was at the IHOP off of Lemay Ferry Rd in South County St Louis MO.

I would order more often but your log in page takes me to Siri (Apple phone) browser. When I try to go to chrome it says oops something went wrong. I do not use this browser and can not login to order food. Disappointed 😢

I Love IHOP food, so believe me when I say I have more experience with their app than the typical person, because I go there so often. The app is simply terrible for earning rewards. It seems almost daily there is some technical issues that prevent access to your "Pancoins" points, and also with adding receipt codes to your account. This app is constantly giving me errors (almost every single time) I try to check my balance, add a receipt to my account, or redeem points. I scan my receipt and it either says "we are having trouble reaching that, please try that again", or "oh flip! We can't seem to reach rewards right now" and it will not show my current balance or allow any reward based features such as adding or using them. This means if I was at a resturaunt and wanted to use my points towards free food, I wouldn't be able to most days. More often than not, when I scan a receipt to add more points from a purchase, it says "you can only add one receipt per day, you've reached your limit" (or something similar to that) when I haven't even added one that day. This means I have to email customer service every time I can't add a receipt, and they usually do it for me a day or so later, but thats an extra annoying and time consuming step I shouldn't have to take, that is what the apps "scan receipt" feature is for. I have mentioned this to customer service several times, in hopes they would forward my complaints to the relevant department to fix these issues, but so far nothing has been resolved. The app is easy to navigate and use when it works, it is structured nicely, and I feel the actual reward for purchases are fair, it's just a rare occasion I can actually earn or use your points easily. They need to fix this, it honestly makes me visit less knowing I'm not earning the points I should be easily, and feeling like I'm being cheated. It seems to me that the more you earn, the more frequent the app issues are. If these glitches/issues didn't exist, I would give this app a 5 star rating, but because it hardly ever works right, they get 1 star. As for the actual customer service department, they actually seem to be a professional group that have been helpful to me when I have reached as a result of the app issues. They respond pretty quickly, always seem to be friendly and professional, as well as helpful. They just can't do anything about the app itself, but this is not their fault. I do feel as though customer service is a good group of people, and they would get 5 stars from me. IHOP, fix the app issues and I will come back singing high 5 star praises. (And yes I am running the latest version of the app)

I love the IHOP in Peachtree city Georgia there’s a waitress there name her is Alexa she is only one I will ask for at ihop waitress she’s so sweet to my brother and I my friend she knows our order completely she so fun to be round she makes fun being there going be there fun she always is always happy she always talks about her family and her children. I love. I that hope she get read this review cause she is awesome she the only reason we that go that ihop because we love her so much as as a waitress the one in Fayette it’s gross i’m not even gonna go in detail but I would never eat at the Fayetteville location again I had a bad experience there!! Not in Peachtree city so you’re looking for a great I hop go to the one in Peachtree city and asked for Alexa she awesome the only reason I’m writing this review your company an awesome restaurant I love everything about the peachy city location and we love that one waitress thank you for taking the time read my review if you can let her read this I appreciate it

The restaurant was clean and everyone was friendly our server was funny and made our day her name was gina it seemed like everyone was working together and helping each other out

The food was delicious and hot and came out in a timely manner. Regina was our server she is really nice and good at her job. The whole staff was friendly and seemed really happy. Definitely will be returning.