iHealth LabsReviews of ihealthlabs.com

I contacted iHealth regarding an issue with my B/P device. I received clear instructions on how to return the item for an exchange or refund, whichever I desired. I have used the Ease for several years (best device in my opinion). They even connected me to the site where I could purchase a new Ease. I appreciate how well this company functions in the items and the employees that I have interacted with. I highly recommend them.

I got rapid reply whenever writing to support email. I need put the blood pressure monitor to test after receiving it.

Thank you i had problem with my device and i got new immediately thank so much

My relationship with iHealth relates to using their oximeter device twice daily I think since 2021, I use their app to register both my oxygen levels twice daily, and weight once per day( entered manually). I have just recently figured out how to identify the residual battery charge, whereas previously I recharged about once per week, I am currently looking at 50% residual after 22 days usage. How to get at the current battery charge, “hold down the startup button, and it will cycle through to show the current available capacity”. I hope this may be helpful to others, though this capability is probably in the instructions somewhere, who reads the manual before jumping into the pilot’s seat. The app feeds it’s data into the “iOS Health system without fault”.

Once I was able to reach Cristian on the phone, his help was phenomenal and his knowledge was impeccable. I truly like your products and would have not been happy returning it. Keep great support people like my friend Cristian from The Philippines!

I had a issue and it was fixed immediately, thank you are I and the i health for resolving the issue

Hi Cristian, I want to take this opportunity to extend my sincere gratitude for replacing the Bp Cuff, (#391634) i Health Track Monitor. You guys have Provided great service, and I will continue to purchase your medical supplies. As an RN, I am too going to recommend this cuff, basic and simple, to patients and nursing students. Thank you so very much for solving this issue I Health and Cristian. I ask God to bless you and you are an excellent customer service representative for IHealth Labs.

⭐⭐⭐⭐⭐ 5-Star Review — Outstanding Customer Service I recently had an issue with my iHealth scale — it stopped syncing my weight and body metrics. I sent an email requesting help and asked if someone could call me. To my surprise, I received a call almost immediately. Jade from customer service was fantastic. Even though I happened to be at the pharmacy when she called, she patiently walked me through initial troubleshooting steps over the phone and assured me she’d also send detailed instructions by email so I could try the steps again once I got home. When I got back, I followed the emailed instructions, and my scale is working perfectly again. I’m genuinely impressed by the prompt response, professionalism, and kindness. Customer service like this is rare these days. Thank you, Jade, and thank you iHealth — you exceeded my expectations!