iENYRIDReviews of ienyrid.com

I had an issue with my scooter on arrival, but the support team was very helpful and quickly provided me with a replacement part. They also offered compensation for the inconvenience. Thank you for the fast response and support.

Brought what we thought was a good scooter from ienyrid. It arrived not working we contacted ienyrid and they sent me a video of how to set th scooter up .but as I own E scooter I already know how to set it up.i contacted ienyrid again via email in china and they are not bothering to help us so we are left with a Brocken scooter we can't use and we are a thousand bucks out of pocket . beware before you buy from ienyrid scooters they scam you .I wouldn't recommend buying a scooter from them.

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DO NOT BUY THESE SCOOTERS , i bought brand new the M4 pro plus , after 6 rides the front wheel bearing seized went thru one fight after another getting a new rim . then six more rides and the rear wheel broke , they ( ienyrid people ) shoved the tire stem so deep inside the rim it popped the tire , cost me 240 dollars to fix . just went for a ride and this piece of garbage that is only three months old with only 197 kilometers on it would only go barely ten miles in just standard mode .....DO NOT BUY FROM IENYRID .

"I’m blown away by this scooter! It’s insanely powerful, super smooth, and just a ton of fun to ride. Honestly, I didn’t expect it to feel this solid and responsive. Totally worth it—hands down my favorite ride right now!"

UPDATE# DONT BUY THIS SCOOTER CHEAP CHINESE PARTS AND POOR QUALITY. AND TERRIBLE AWFUL CUSTOMER SERVICE. BUYERS BEWARE.,!!! I Brought an Ienyrid ES60 Scooter arrived on time but when I took it out the box the rear mudguard was broken so I couldn't attach it and the headset handle bar was faulty so it wobbles back and forth even after you tighten it so I cant ride it I have tried contacting Ienryd via email and WhatsApp but no reply it seems I am left with a faulty scooter and £1000 out of pocket I am so disappointed as ienryd say that have great customer service support I will keep trying and update.your customer service needs improving.i have spoke to ienyrid and they are sending me a new mudguard which is good thank you ienyrid but the loose head set I had to fix at a cost of£50 to myself and my time so disappointed in ienyrid as I sent them the videos of the headset via there what's app number but they just didn't want to take responsibility so I wouldn't recommend buying an ienyrid product.also I don't like leaving bad reviews for anything if the company would just reach out and replace the scooter I would be more than happy.

The unit came with a factory faulty CPU / computer unit. That can even happen with a brand new car or motorcycle! Their Support is stellar and they sent me a new computer unit with air mail and tracking number. Days later my e-scooter is now working like new again. I highly recommend iEnyrid to any new e-scooter owner. Would I buy again? Yes. Some people have been complaining about screws getting loose. Just like a motorcycle you want to do a monthly tune-up and tighten all screws and loops. This includes the holder screw for the headlight.

1st class service. When contacted company looking for a brake hose for my scooter They couldn’t be more helpful. 👍🏻