iENYRIDReviews of ienyrid.com

Worst bike I ever bought. Customer service wack. Sent with bent rim won't get back to me put stop payment on it. I definitely recommend you avoid Update: they did send out replacement part it still was bent. Im not at all happy with bike its a pile of junk but they did send part so now I give them 2 stars instead of 1 not very helpful

I have tried to reach ienyrid on ao many occasions that's it's exhausting. I wouldn't recommend buying directly from them if you want good customer service. Go through Amazon or something because they can't ignore you that way. As far as the product it's ok but the product came with issues that I had to replace by myself out of pocket, also I had a concern about the milage because it doesn't last as far as it claims and I still haven't heard from them.

I bought an AOKDA A1 scooter and received it on 12/7/24. On 5/11/24 (four months later) I was using it as usual to go to work when it cut off the acceleration and suddenly stopped after 10 minutes. An error appeared on the display (E-10). I contacted the after-sales service and received a response stating that I would have to replace the accelerator display and that, to my surprise, this part was not covered by the one-year warranty. I had to pay $55 for a new part and, to make matters worse, when the part arrived I replaced it and the ERROR CONTINUES. The scooter I had before lasted 2.5 years and I only changed it because the brakes were no longer good and I needed to change the battery. Looking for a new one, I found Aokda and fell in love, and that's why I changed brands. I was happy with the Aokda, its performance is good, but how is it possible for a scooter to have a problem after 4 months of use and for the after-sales support to make me buy a part that would not solve my problem? DO NOT BUY A SCOOTER FROM iENYRID. They have a ridiculously short lifespan, the after-sales service is terrible and they just want to make you spend more money instead of actually helping you solve the problem.