ICEPUREReviews of icepurefilter.com

I purchased the 5-in-1 water dispenser and ice maker from IcePure. I absolutely loved it and was surprised at how convenient hot water and ice on-demand could be. After a year the ice maker stopped working and the machine started sending itself into sleep mode. Customer service was extremely helpful and responsive as I was troubleshooting the issue. The conclusion was that the unit should be replaced and I received a partial credit for the ice maker. Would be 5 star, but the product stopped working in less than a year and it was a lot of money.

I have used IcePure since I bought my new LG Frig 4 years ago. I always found it a little troublesome to replace the water purifier into its slot. I was never aware there was a tool you could purchase to assist with the installation. I purchased it and found it was so easy to use and only took a minute to replace the filter. It is amazing! I’m so happy with my purchase!

I had a good experience with Icepure. When I encountered an issue with my order, their customer service team was quick to respond and incredibly helpful. They resolved my problem efficiently and with a friendly attitude.

The tool didn't work (couldn't turn the internal plug), but eventually I was able to get the internal plug to turn using needle nose pliers on the next outer ring.

Works great!

The Product is Great, Very easy to setup and use!! Customer Service Even Better!! They STAND BEHIND THEIR PRODUCT!!

Great company, great service, got the 3 in 1 water dispenser that makes ice. Have had it for a few weeks now and zero complaints. Customer service was extremely receptive and product fulfills all of our expectations.

I bought the icepure water dispenser with ice maker from Amazon. The water dispenser was working fine for 1 month and then suddenly it stopped dispensing cold water and the ice maker was not working , I reached out to support for troubleshooting, they were very quick to respond and gave me steps to resolve it, but nothing worked out, then a new pump was sent, I installed the new pump but it didn’t work. I reached out to icepure support again and they refunded the money. Thanks icepure for the support, appreciate it