Paul A.
Found what I required and was…
Found what I required and was shipped/received very promptly

Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent

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416 approved reviews, newest moderated first
Paul A.
Found what I required and was shipped/received very promptly
Jared F.
So far company has been good. But the ice chipper only worked for 2 days.
Semaj
I purchased the YD-ZB001 water cooler/ice maker unit a year ago and unfortunately, it is no longer working properly. The water cooler is no longer producing cold water, and the ice maker has also stopped making ice. We've really enjoyed the product up until this issue. I was in contact with Iris at service@icepurefilter but for some reason the communication stopped. Please help!
Response from ICEPUREMay 27, 2026
We’re very sorry to hear about the issue with your YD-ZB001 unit and for the interruption in communication. I have already helped follow up on your case, and our customer support team will contact you via email as soon as possible to help resolve the problem. Thank you for your patience and understanding.
customer
Product arrived with ice maker not functioning. Cooler leaks as soon as the ice button is hit. No response from. Customer service emails after sending questions.
Response from ICEPUREMay 26, 2026
We sincerely apologize for the inconvenience and frustration caused. This is definitely not the experience we want for our customers. Our customer support team will contact you immediately to help resolve the issue with your ice maker. Thank you for your patience, and we truly appreciate the opportunity to make this right.
Laurie S.
We love the taste of the water with these filters
Jean R.
Delivered quickly and fit my frig. Great love them
Donald H.
Great service and fast responds on questions
CS
Ice pure replied to my last post here saying they would reach out to me with help, but never did. I just want to be able to replace filters on a machine I bought a year ago. Bad lying company. GO WITH ANYONE ELSE!!!!
Response from ICEPUREMay 25, 2026
We sincerely apologize for the frustration and disappointment caused. Our customer support team will contact you as soon as possible to help resolve the issue. You may also contact us directly at: Email: [email protected] We truly appreciate your patience and the opportunity to make this right.