Empava Appliances Inc.Reviews of ibathtub.com

I have wanted a jetted tub, for many years. I did my research and think I made a great choice. It's beautiful, and everything I was looking for.

I am using it for the VERY FIRST time today and the control panel is not working. No jets/ no hydrotherapy !!! Again , using it for the very first time after bathroom reno !

Responsive customer service. Excellent Empava jetted tub.

Paid for delivery to the room and delivery was outsourced to a company that only does curbside

This tub is amazing. I am a contractor and chose this for my personal bathroom remodel because it was larger and had good reviews. I am pleased with the manufacturer as the deliver was quick and packing was great no problems with communication as well. It was a simple install just need 2 20amp power supplies and a 1.5 in tub drain connection I ran 3/4 hot and cold to the water supplies tub fills up in 4 minutes I'm impressed Works great and love that all sides have access pannels so far so good Would definitely recommend this product I wish I can post a pic of it installed but can't find this option

Being that the tub arrived in timely manner. Arrived undamaged. The bottom line is thankful so far.

No one would answer the phones. NO one knew for over a week where my tub was. And the tub was dinged when we unpacked it. No way to repair it. So I have this new AWESOME whirlpool tub with a ding on the silver top rail. Their suggestion, I tear it out. Tear out $5,000 in tile and tile work. Postpone my new floors. And repay $3,000. to have the tub reinstalled. And another $5,000. to redo the tile work. I will just have to live with the ding. After trying repeatedly to figure out what to do. They finally gave me a 20% discount. I am still livid. I am doing the 2nd bathroom in 6 months. I will definitely not go back to ibathtub. All this time, money, contractors,etc. And that dinged tub destroys the ambiance of the bathroom.

Very happy with the Tub purchase. It came so well packed in a wooden box with hinges. The tub looks nice, very easy to install. Highly recommend it