Empava Appliances Inc.Reviews of ibathtub.com

I did not like the repeated delayes in shipping. I did not like the confusing electrical requirements. I do not like that the back top edge does not have a tilt to the interior of the tub.and they wavy up and down.. not good for a tile wall. I did not like the thin wall accordion drain line which will likely degrigate and leak in time. I do not like that the tub feet remains over 3/4 of an inch off the floor at its lowest.. this will be a place for dirt dust and water to get under the tub. Tub is pretty but I believe there will likely be lots of problems due to the design details.

Website is ok, but shipping estimate for me was way off. Ordered a tub the week before Christmas with a processing and shipping time of 11-16 "natural days". It processed and shipped over a 4 day Christmas holiday weekend. Initial delivery estimate was 1/3. However, the shipper called me to drop off 7 calendar days after I placed the order a week before the delivery estimate. Because I was traveling over the holidays I requested delivery on 1/3 as estimated but was told I would be charged $200 storage fee to deliver when communicated. After some back and forth communications, the tub eventually arrived 1/3 and I was not charged. As for the tub, it looks amazing and exceeded my expectations. I have not been able to install yet, but my only complaint is the instructions are poorly translated to English and specifications such as the electrical supply required are not clear.