HYPLANDReviews of hypland.com

Great products and overall discord experience.

Amazing service and staff and amazing quality clothes that look fire… shout out Jordan Jho and Sam

Good service and good quality also the discord lit af

I’ve ordered multiple times from Hypland! I’ve never had a problem with shipping or the quality of fabrics. It’s very important to read if an item is available for preorder or currently available! Love the brand and will continue to shop!

absolutely abysmal if you’re from the UK. extreme prices for delivery and already refunded one of my tops and now been waiting nearly two months for a bucket hat. Tried to contact customer service, they are so s***! i am so annoyed. will never order from this crap place ever again, and please if you’re from the UK don’t bother. i received a top from my boyfriend it was a hxh hisoka top. the quality is not good either. he also got refunded for a hoodie and im happy about it since it’s not worth it. overrated store with high prices when you do NOT get your value for money.

I wish I had read these reviews before I ordered... I bought a $50 hoodie which was delivered by FedEx. I got an email about paying duty charges ( shipping to the UK) no problem at all. When I open the email I see the duty fees are almost £800 (over $1000). Confused, I contact FedEx who tell me my $50 package was valued at $3050 which is why the duty fees are so high.... I email Hypland about it, should be easy to fix. Literally hear nothing back from them at all. I've emailed, contacted them through the contact page on the website, messaged the owner, and the brand via Instagram and also contacted the brand on twitter. THE worst customer service I have ever experienced. Will never order again. Fingers crossed I either get my parcel ot money back but it's feeling unlikely.

Nice clothes but horrible customer service. All it takes is one bad experience with the most unhelpful people in the world to turn me off from their brand. Not worth the headache. Even small Instagram shops care more about their customers.

I used to love this brand and was loyal throughout the pandemic but recently I bought a pair of Naruto sweatpants and on my 2nd time wearing them the pocket completely unraveled at the seam and came off. I wrote to them to get an exchange and they told me since I had worn the defective $76 pair of sweats that all they can do is give me a $20 credit towards my next purchase. They only have a 5 day return window (extremely short) and can’t believe they wouldn’t even consider an exchange for a pair that was coming apart at the seams. Extremely poor customer service. Not one to leave reviews but it’s sad when you love a brand and they just act like $76 for a defective product is no big deal. Not everyone makes big cash. Anyway, won’t be buying from them again.