HyperXReviews of hyperxgaming.com

HyperX Cloud II Headset geht leicht kaputt, offenbar vom Hersteller so geplant. Geplante Obsoleszenz. Am Bügel befinden sich Plastikverkleidungen, die durch das Polster permanent etwas unter Druck stehen. Und beim Ablegen der Kopfhörer liegen die oftmals darauf. Durch die permanente mechanische Beanspruchung können die irgendwann kaputt gehen. Solche mechanische Defekte sind bei HyperX von der Herstellergarantie ausgeschlossen. Und Ersatzteile dafür werden offenbar nicht verkauft, damit die Leute komplett neue Kopfhörer kaufen müssen. Diese Verkleidungen sind bei einigen anderen Kopfhörern aus Metall. Ich werde mir keine Produkte mehr von HyperX kaufen.

Misplaced the adapter for my Hyperx Cloud III Wireless gaming headset. Reached out to support for help. Got a quick and friendly response by Stefan from customer support. 2 days later i received a new adapter, sent by HyperX, no questions asked. Really great customer service. Things like these are what matters. 5/5.

Recently I bought HyperX SoloCast microphone, and it is fantastic! Crystal-clear audio quality, easy plug&play setup, and perfect for streaming and gaming. Great value for the price, highly recommend!

Ich wurde scheinbar betrogen.... Meine Bestellung kam nie bei mir an und ging laut DHL Sendungsverfolgung zum Absender zurück. HyperX sendet mir weder mein Geld zurück noch die Ware wieder zu. Auf Email's wird nicht geantwortet. Da dieser ach so seriöse shop keine paypal Zahlung anbietet und ich somit mit KK zahlen musste ist mein Geld weg.

Brought the Hyperx Cloud III (Wired) the sound works fine and the issue I have is with the adaptor. the device is picked up on every software but the mic only works without the adaptor. I've tried everything and I assume that the adaptor is broken. other then the adaptor its alright. I used the usb to aux adaptor from my old mic and it works fine, although the cord is really short so it gets in the way. 2/5 don't buy. spend that little extra money to buy the wireless version.

Chris in Customer service went above and beyond to help me with my troubles

I have a key board it is good and a mouse it is also good but the head phones are bad they fall apart and just kinda stuck I've had 2 of them just fall apart and not be fixable and both are nice but they fall apart after like 2 months of use i got the hyperx cloud stinger 2 and they just fell apart don't buy headphones from them.

Received the Cloud Alpha S wired headset in blue for my birthday last January. By December, the ear caps had randomly came off - just popped off. It took a while but luckily my dad was able to put them back on, saving me from going to a tech shop. Now the left headphone doesn't work at all. I think the sound quality is absolutely brilliant, by far the best headset I've ever had, but for the price it should last longer than my £25 unbranded pair off Amazon I've had for 3 years and have now been forced to use again before I can buy something better. The microphone quality is actually horrendous, choppy, muffled and cuts out often, so not good if you're in call. If a game, music or voice chat is playing through the speakers at the same time, it makes it cut out even more often, which is awful when playing a co-op game. Also, the audio jack never worked, it had to be attached to my PC via USB or didn't work. Better than others I've bought that have had deafening ringing upon disconnects/unstable connection, but I sadly cannot recommend this product or brand to anyone in good conscious. The unbranded headset I have has better microphone quality. All this being said, the noise cancellation on the Hyper Cloud S is also nonexistent. Although, to give credit, they are very comfortable.