HyperXReviews of hyperxgaming.com

Jeg har et par HyperX Cloud 2 med ledning, og der er et meget stort problem, som firmaet siger de ikke kan gøre noget ved. Når ledningen rører ved noget eller hvis man rører ved ledningen imens man har headsettet på, så kan man tydeligt høre det i headsettet. Jeg har aldrig før haft et headset hvor man simpelthen kan høre når ledningen røres af bord, trøje eller hænder osv. Det er en fejl i produktet og jeg burde have mine penge tilbage, men det vil de ikke give. Det er ikke i orden. Køber aldrig noget fra det firma igen.

Désastreux, la pire expérience avec une commande internet de toute ma vie (et bon sang de bois j’en ai plus d’une à mon actif. Ils se trompent dans mon adresse de livraison et menace d’annuler ma commande si je ne répond pas dans la journée ! Une fois l’écran reçu il est défectueux et alors la , LA c’est le plongeon dans les entrailles de satan : colis perdu par chronopost (pas leur fautes mais quitte à être des quiche autant travailler avec des livreurs aussi mauvais qu’eux) ensuite colis bloqué une semaine en entrepôt , obligé de trouver le numéro du dit entrepôt pour débloquer la situation moi même. L’écran neuf part et là il va être livré , alléluia je peut même geolocalisé le camion qui arrive chez moi (chose qui ne devais pas être faite car j’ai demandé lors de l’envoi de l’écran défectueux de livrer l’écran de rechange en point relais mais bon passons je suis plus à ça prêt) sauf que là , à ce moment LÀ hyperx ce rend compte que mince l’adresse n’a pas été changé et du coup annule la livraison ! A 5 km de chez moi bordel ! Et le pire c’est que l’adresse donne par l’expéditeur (hyperx) est erronée : même pas capable de transmettre une adresse correctement. J’ai donc du appeler chronopost pour la refaire changer et là j’attend le colis. Le plus beau serait d’avoir un écran encore défectueux pour revivre des aventures extraordinaires ! Pire expérience !

Cloud Alpha S headset stopped working after 23 days of usage and the hoops you need to jump through for a return is insane, you have to go through a helpline with bad opening hours and awful customer treatment going through their lines. They take years to respond to messages, right now I've been waiting 20 minutes for a response to a simple message responding to troubleshooting advice. All I need is the code to send the product back and get my money back.

Absolutely terrible headphone quality. Bought my first hyperx headphone they lasted quite some time but started having issues so i claimed warranty which took 2-3 weeks to resolve, then those replacements had mic and volume issues within 2 weeks so i had to contact them again, this time they talked to me as if i am trying to get a set of free headphones of them through the warranty but i just wanted my issue resolved. I had to send the broken headphones back which left me with no headphones for over a week, then the new headphones came and had issues from day one. I dont even want to contact them again due to the poor communication and product quality but i do want to let others know to never buy from hyperx if you want good headphones.

køb aldrig her fra! det er noget billigt bras og det virker ikke særligt godt, mirkofonen er i sær dårlig. efter et år er det lige til at smide i skralderen!

Det er helt perfekte Lyden er god mikrofonen er god men efter et par måneder knækker det Min lillebror så lige knækket midt over og min allerede begynder at få rifter op i høretelefonerne plastikken har på kun være bedre kvalitet fordi det knækker meget nemt

I have been deeply disappointed by both the product quality and customer support from HyperX. My experience with the HyperX Flight headset has been far from satisfactory. The headset began making random crackling noises every 2-3 seconds, rendering it practically unusable. Additionally, the fabric on the headset started deteriorating, sticking to my head after each use, which is unacceptable for a product of this nature. Attempts to resolve these issues through HyperX support were frustrating and unhelpful. The process of returning the product (RMA) was cumbersome and the support team's response did not meet the standards of customer service required for resolving such issues. Regrettably, this experience has led me to stop purchasing from HyperX, as both their products and customer support have significantly declined. I hope this feedback prompts HyperX to revisit and improve their customer service and product quality.

both plastic brackets broke on the exact same spot after just 6 months. first the left one, month later the right one. bad quality product. and warranty? forget it 'psychical dammage' they dont cover. despite its being verry cheaply made.