HyperXReviews of hyperxgaming.com

Sent wrong item, Significant delay on arrival. Customer service is an AI that takes vacations.

Ordered an item and accidentally ordered it for Xbox instead of PS - within 2 hours I contacted them to ask to change it for the correct console - they replied immediately telling me the item could not be exchanged as it was in the "production status" whatever on earth that means? sorry but I don't believe that within the space of 2 hours they've managed to pick, pack AND dispatch my item by 12:30 in the afternoon on the SAME DAY?! sorry but what kind of company has so many courier collections within one day that within 2 hours it's already been collected and can't be exchanged?! nah sorry that's total bull and not believable in the slightest. They replied immediately to my first email, but my email where I told them I no longer want to continue with any sale with them and would prefer to just have my money back instead of the item, suddenly they gone quiet lmao. Awful company ran by people who aint got a brain cell between them.

Nach etwas mehr wie 2 Jahren Benutzung (2 Jahre und 1 Monat!) und vielleicht alle 3-6 Tage benutzung ging beim Hyper X II Die Plastikverkleidung über den Ohrmuscheln kaputt. Die sind regelrecht durchgebrochen. Support angeschrieben, jeglichen Step von dennen durchgeführt. Am Ende kam die Nachricht, ja nl Garantie abgelaufen, Pech gehabt. Kundenzufriedenheit ist Hyper X Scheinbar NICHT wichtig. Von daher rate ich jedem ab sich ein Produkt von Hyper X zuzulegen (die Mikrofone sind sowieso grottig) und sich eher nach alternativen umzuschauen.

I only wear hyperx cloud headphones. When they get ratty after 4 years, I buy a new pair. Cheap, effective, I love em

Polecam!!!

Probably the best quality/cost ratio I've ever seen on a gaming gear👍 I have headsets from them and Using them for like my third year, and they are pretty nice. Ilike how they made the wire like 3 meters so it's comfortable.The downside is that ear pads are starting to peel off already and Idk what I can do if they fall off. But all in all, 3 years for this is the best I could get I guess.

Purchased some items for birthdays on the 25th of Feb. The mouse turned up damaged. Sent photos and they wanted the item returned. Chased for over a week for a return label. Returned item, but had to send proof of postage as they have not checked received. 25th March still not received the replacement mouse. Now requesting a refund as sick of chasing and waiting. Will not be buying again or recommend

Purchased headphones for my sons birthday but they turned out to be too small. I contacted HyperX to ask to exchange them but was told that since it was 2 days over the 14 day return period they wouldn't take them back. Absolutely awful, will never deal with this company again.