HyperXReviews of hyperxgaming.com

Thank you very much, I received the new adapter quickly. Avnera av6201 The problem was caused by the usb adapter. THANK YOU STEFAN! I LOVE YOU

Great products thank you

I had a cable give up on on the Cloud Alpha headphones and was having trouble getting a replacement as they weren't for sale on the website so I contacted customer service and they were super helpful and managed to help resolve the problem. A while go I used SteelSeries and their CS team absolutely suck - unhelpful and unfriendly and the HyperX were the total opposite - very helpful, very friendly, very timely. A* experience for me. Thanks team.

The customer service report was absolutely terrific! Customer service was very kind, extremely helpful, and consistent in providing quality service. The man I worked with was very thorough in his questions, making sure that he understood the issue in its entirety. He worked with me over the course of half the month via email (very fast responses too!) to figure out what was wrong with my mic. I came in with not being able to have my mic work with my PC and PS4 and mentioned how it had actually been not working perfectly since first purchased, but lately haven't been able to get the mic to work at all, and after working back and forth together, he was able to localize the problem and generously granted me the parts needed to fix the issue as a one time courtesy as my headset turned out to be out of warranty. I was so pleased with the service that even if the new parts don't end up working, I'll be sure to return to HyperX for my future gaming needs!

I own the Hyper x cloud 2 and cloud alpha and both head sets are super solid, you wont regret getting one.

Garbage quality HyperX Alloy Origins Red keyboard with double clicking problem, which makes writing literally a pain in the ssA, worse with typing a password and can't log in because one or two letters double types and I can't see what letter double clicked. Had to create a text document with my passwords and copy-paste them because can't log in any other way. Hard reset helped for a moment. Then after a while the same crap again. Other people have the same problem, from what I have searched on the forums. After such a wonderful experience I am not going to buy their products again. What is the point of keyboard if you spend more time correcting double clicks than actually writing???

Had one of the ear cups/drivers stop working (on the right side) on my Cloud Alpha and contacted HyperX Support. They were very quick to respond and after receiving a cable that did not fix the issue they then sent a brand new replacement headset. Both were sent within a couple days of emailing support - which is amazing. Very happy with the level of customer service and the speed of the replacement.

The cloud flight s got a firmware update recently and now there is constant and annoying crackling in most games I play. This update took place months ago and they have multiple tickets stating the issues, but they will not do anything about it and have not responded to my ticket.