HypericeOur mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
776 approved reviews, newest moderated first
RJ L.
Chris in customer support was awesome. He explained all the units I was interested in. Which made my decision easy. Just bought the Hypervolt Plus! He also told me about the Hyperice Veterans Discount and how to apply it. Thank you to Hyperice and Chris for your support of Veterans.
steffen
No CE certificate, risk of fire
Response from HypericeApr 9, 2026
Steffen, Product safety is our number one priority here at Hyperice. All of our products go through rigorous safety, quality, and prevention testing.
DM
Great product, great customer service
Shaunte B.
Awesome customer service.
Lloyd T.
First class professional answers all my questions .
eric M.
Great customer service on their support department. Though this is my second issue on my Vemon back, they are very responsive to handle and correct the problem.
Shane T.
Overall great experience, amazing customer service
Sheraz
Ordered from hyperice UAE Haven't received my shipment With highly priced massage gun they should have chosen a professional and reputable courier company but they chose cheap courier company which don't value the time and commitment Hyperice should know that most of their buyers are either athletes or massage therapist and they need their product asap to recover or protect themselves from injury On the other hand the customer chat reply is very very slow on hyperice website P.S this review is not about the product but about the service I received After buying an expensive and reputable massage gun I was expecting a quality service
Response from HypericeApr 9, 2026
Thank you for sharing your experience. We value all of our customers' feedback, both positive and negative, as we always aim to improve and provide the best possible experience. We wanted to personally reach out to apologize for this experience, inform you of the extensive work we have been doing to improve our overall customer support, and hope to earn your trust back in the brand. Please don't hesitate to reach out directly to our HyperCare® support team, as we are always here to help: [email protected]