HypericeReviews of hyperice.com

I love Hyperice, amazing material and quality, recent my massager have a broken piece and I contact customer service and what I can tell the is that, the level of customer service that I received was amazing. The customer representative that was email me was super professional, on time and helpful. I highly recommend.

I had the great fortune to interface with Ms. Breanna in customer service. After I explained my age and situation. She delivered impeccable service and accommodated me by giving me a great deal to update my massager. She was thoughtful and patient and delivered on everything she said a promised. I was pleasantly surprised. A GREAT DEAL PLUS GREAT SERVICE. SHE IS A CREDIT TO YOUR COMPANY. MY MASSAGER GIVES ME GREAT BENEFITS AS A SENIOR CITIZEN. I APPRECIATE HER. BE BLESSED. W. ANDRAE COOK

Jack from customer service was excellent! He understood the problem right away, made appropriate recommendations, and solved the issue very quickly and professionally (with a nice sense of humor as well).

We'd heard of Hyperice's reputation among elite athletes. We're here to tell you that it works for regular people too. Their medical machinery is more than just trendy "bells and whistles." It makes us feel better than physical therapy alone. And speaking of P.T. -- we showed the equipment to physical therapists who were equally impressed. These products are far from cheap; they are, however, worth saving up for. The company earns the trust that it receives, each and every day.

Even though I was abroad, the Hyperice team was extremely helpful and maintained clear and effective communication with me throughout the process. They made everything very easy and resolved my issues quickly. I’m very satisfied with both the products and the team. Thank you!

Wir sind absolut begeistert von Hypertice! Die Produkte sind von hervorragender Qualität und überzeugen durch ihre Zuverlässigkeit im täglichen Einsatz. Unsere gesamte Praxis ist mittlerweile mit Hypertice ausgestattet – und das aus gutem Grund. Besonders hervorheben möchten wir den Kundenservice: Dieser ist wirklich eine 10/10. Das Team ist äußerst zuvorkommend, reagiert schnell auf Anfragen und arbeitet stets lösungsorientiert. Man fühlt sich als Kunde ernst genommen und bestens betreut. Wir können Hypertice daher uneingeschränkt weiterempfehlen!

I bought Normatec 3 boots just over a year ago and they suddenly stopped charging just after their pathetic 1 year warranty. Reading online this appears to be a common problem which they seem to have admitted by doing a battery replacement program. The problem is that there’s zero customer support in Australia and you won’t even find an email to contact. They market their product as premium but it’s definitely a scam. 100% avoid this company.

I purchased the Hyperice Vyper 3 EU at Robert Dyas, but it stopped working properly after about 9 months, so I contacted Hyperice UK customer service. Because I bought it at Robert Dyas instead of Amazon UK (which is known for its robust customer service), I was a bit anxious about having to deal with Hyperice directly. However, my worries were completely unfounded! They responded immediately, and a replacement arrived very quickly. I am surprised to see so many negative reviews here, but I suspect they might be a mix of reviews from various countries. As far as Hyperice UK is concerned, their service was absolutely excellent.