Hygger AquariumThe brand Hygger was registered on Jul 10th, 2018. And ever since then, we have been dedicated to making aquarium products. We are the top seller of aquarium products on Amazon and we also sell our products worldwide. Our products were endorsed by many big names in the industry and liked by hundreds and thousands of fish hobbyists.
Hygger Aquarium (hygger-online.com) has 434 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing434 approved reviews, newest moderated first
AC
My Hygger UV light malfunctioned after 2 months. I was disappointed that it lasted such a short amount of time, but Hygger support responded immediately (within hours) of my initial inquiry, and after asking for a video showing the malfunction, shipped out a new device to me within 48 hours. I would purchase from this Company again knowing it has an excellent customer service.
Robert
Their customer service was great when I contacted them for warranty support. Their communication was quick and high quality throughout the experience. And, they quickly provided a warranty replacement.
Robert J.
Have bought many products from this company can only say their customer service after sales is second to none, Had a problem with a heater sent email got immediate answer and problem sorted by ginger so thank you, certainly recommend 100%
Denise
My tank heater was purchased 9 months ago. I have emailed the company, sent required info and now being ghosted!! Sad since I have referred so many people to them. I just want my heater replaced!! Beware: they don’t stand behind the warranty!!!
Marcus A.
Customer service started, I was connected from 1 person to another. The second person was the absolutely correct person that I needed. Every thing was done via email. I sent a quick video and the sent a new heater
Roger M.
Unfortunately, and this happens, my UV light stopped working after 5 months. Defects happen. I wrote to Hygger with the issue, they responded in less than 24 hours requesting my order number and a short video showing the defect, and they replied (again in less than 24 hours) that they would send me a new one immediately. Also, they offered guidance about how to make the product last longer (using intermittently). In less than a week, I had a new one. Super responsive. Honors their warranty. Resolves the problem immediately. That is exceptional customer service.
Darius P.
The order was easy, I love the points systems keeps me on buying their products. Got 2 filters, got the water cleaner pumps, 2 lights holder for the tank. I might test out the plants light for my aquarium plants. Highly recommended. But be patient the shipping take about 1 week or less.
Rafael O.
Had a problem with one lamp a year after I bought it. Customer service replied fast and sent a new lamp in a few days. Excellent service
