Hygger AquariumReviews of hygger-online.com

They are extremely helpful - even when I have questions which are not directly related to their products - and patient! I am retired in my seventies and i keep busy doing crafts - however - I have been warned I need to rest my eyes by looking away from the work I am doing directly in front of me and stretch my eyes by relaxing them and gazing off aways. So I decided to get a small 10 gallon aquarium to use to rest my eyes. I first tried an all in one brand - and that did not work out for me - a lot of issues I won't bother you with - so I went with purchasing separate pieces - and got a 10 gallon rimless aquarium, I went through 5 different and sadly more money than I should have ever spent on my SS income before I found the Hygger Backpack - I LOVE the Hygger Backpack! I cannot recommend it enough - not to mention thier great how to videos to set it up. None of the other companies can even come close to the quality of their instructions. I went through lights the same way - and ended up with Hygger - they were so great at working with me to help me make a good selection - one company I contacted for more assistance with programming their very complicated lights - said that they could not help me because the programming had to be set up to very specific times of day size of tank each different color light had to be separately programmed - one website said use lots of blue to prevent algae - that seemed to create more algae - another said avoid a color that caused it to get worse - I just needed some simple lights with a timer - Hygger directed me to one of their lights - but also using a bracket so the lights were more than an inch or so away from the water. Plus it has a timer so that even if I forget it won't forget to turn off and on. to top it all off, they gave me some great instructions on how to clear the algae off of the plants and decorations without stressing out my fish.

I have 4 Hygger lights, 2 Hygger heaters, a Hygger 5 in 1 gravel cleaner and a Hygger sponge filter. I love Hygger products bc they work great and if there is any kind of issue with any of their products their customer service is impeccable. To me when it comes to aquarium products, you just can't beat Hygger.

I recently had a problem with the Sand Vacuum in the HG292 Gravel Cleaner I had purchased. I contacted customer support and I received an immediate response telling me how to resolve the issue. I did what I was advised and the problem was solved. A big thank you to Ginger who handled my request.

Hab mir einen elektrischen Mulmsauger gekauft und beim ersten Mal benutzen schaffte ich es mit dem Zubehör, dass Kies in die Pumpe kam, worauf der Sauger nicht mehr funktionierte. Wandte mich an den Kundendienst, die mir schnell, nett und verständlich mit Bildern weiterhelfen konnten. So hatte ich das Problem selber beheben können. Funktioniert wieder einwandfrei.

Support took me through every step and we got my light working exactly as I wanted it.

Buenos productos y excelente trato al cliente; con un problema que tuve con un termostato, me atendieron enseguida y, al no poder solventarse la avería, me enviaron un dispositivo nuevo. El cual me llegó en una semana.

Great products and reasonable prices

Good customer service and the item was as expected, I recommend this product.