Hydreight WellnessReviews of hydreight.com

I’m in between 3-4. I think communication fades once people buy in- and don’t get me wrong I think a lot of people assume it’s all set up and ready to go for them- no it takes work to get YOUR business going- however some things are beyond the business owners control and are on the platform/vendors/app etc and the communication surrounding those things is lacking- I also think there needs to be better app integration- there should be a desktop version- to make charting easier. It needs to be communicated that providers are 3rd party and 7a-12a is not necessarily accurate but it “can” be during those hours. I think the idea and the company is a solid one it just needs some tweaks

Fairly easy ordering process and great communication regarding order /shipping status.

Long wait times for physicians to pick up consult appointments. Tara king info on terzepitide orders would be very helpful for clients when ordering product. Several clients complaining about using the app and it consistently telling them their password is incorrect, more issues with this with clients who have android phones,

The Hydreight platform makes a service provider feel so accomplished as it fosters growth within our profession while providing the space and structure for us to join and make a difference in the client’s wellness journey.

Seems like it will be good, seems like a good idea. Terrible implementation.

Poor customer support. We couldn’t do business at all. After the onboarding training and set up took us almost the whole year to get everything set up and when finally started to promote the annual membership ends. We ask them for an extension and they did 2 extra months but at the end all of the vitamins and supplements were already expired and we didn’t get any reimbursement. The set up fee is too expensive to continue with no business at all. We decide to not renew it. The company over promised and under delivered.

Pretty much a scam company if you're in california. They advertise as a turnkey company to help you start an IV business hassle free, but in california you cant legally own a medical business as an Rn so you have to hire an MD as an owner/medical director- aka you either cant actually own the business you're starting or you need to pay a lawyer around 5k to draft up a contract where they own the medical side and you own the business side. Also my recruiter told me that because we cant ship most meds to residence, I just need to find a med spa or doctors office willing to receive my meds. Total lie, after pressuring me to sign within 72 hours and taking my $3k, found out its completely illegal to just ship your medications to a different business and have them receive it for you, easy way to lose your license and get both businesses shut down through the state cracking down on auditing. I'm not saying its impossible, but if you were to hire an MD as a medical director, as well as a lawyer to create the contracts, might as well not use hydreight and do your own business instead so you don't get charged $3k annually plus 18% commission from every sale you make. Also service sucks. I was getting replies to my emails with a turnaround of about 1hr until i signed my contract and coughed up the sign on money, then any email i sent went unanswered or someone completely not knowledgeable would answer in 3-4 days, to which I would send a follow up email that would go unanswered.

Great, reliable company.