HVAC DirectReviews of hvacdirect.com

Kevin is awesome!!! i truly enjoy working with him.. If he is not on, i wait until he is.

The first shipment was lost and there was no followup from your company, until I chased down the problem.

Tec was very helpful in petting the package togather

Had hard to find product in stock and shipped same day as order. Excellent experience

Ease of delivery.

There was a mix up with my replacement order and Miguel came in and saved the day!! He was patient, knowledgeable, and professional. Miguel was able to quickly identify the issue and get it rectified. Thank you Miguel!!

Kevin Smith was the customer service rep I dealt with and the guy is a saint. He was extremely patient and thorough. He chatted with me for over 2 hours. This is the exact type of customer service I had hoped for. In fact, it far exceeded my expectations and I will not hesitate to use this company again and definitely not hesitate to reach out to Kevin and their customer service! THANK YOU SO MUCH KEVIN SMITH!!

Haven’t bought a system yet but will definitely be using this company soon. Kevin was super helpful in deciding on which system to get. THANKS…