Majeed A.
The juicer HG-SBG11 was fine till it…
The juicer HG-SBG11 was fine till it stopped. I've been emailing customer service in Korea with no response for the past three weeks. North American website could not help either. There's no service center in my country any more. My investment in this machine is flushed down the ...
Response from HuromMay 15, 2026
Hi Majeed, This is Cole, the Director of Customer Experience for Hurom America - I know we've already spoken directly, but I wanted to reply here as well. Again, I'm truly sorry to hear about the lack of regional support in Bahrain. While this matter is outside of my direct purview, please know that I've re-forwarded your information, along with the details you'd originally shared, to our head of Global Customer Experience at our HQ in S. Korea. I know you were in touch with them back in 2024, but I'm hopeful there might have been some progress on finding a partner in your region who can help with your HG juicer. Thank you for bringing this situation to our attention and for taking the time to post!