HUDWAYHardware and software solutions to enhance driving safety and comfort while staying connected behind the wheel.
HUDWAY (hudway.co) has 79 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Claim this listingManufacturing · Simi Valley, California
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79 approved reviews, newest moderated first
LOVE G.
Hudway is a scam. I ordered it, and then after 1 year and 6 months, I asked customer service why my product was not shipped. The customer service replied that it was because Hudway was going bankrupt and had no funds to order, so they would no longer give me the product and there would be no refund!
Mike F.
Ordered in August 23 still no sign of any shipment after reading all these negative reviews I realise I've been had to the tune of well over 500 Australian Dollars, if it's not here by the end of April I'm going to take it up with PayPal who apparently have them on a blacklist! Shame looks a great product but it seems it's a total scam, I've only been waiting 6 months most have been waiting years, I've totally lost confidence after reading all these terrible reviews!
Lee-anne G.
Same story as everyone else here. Ordered in November 2022 and still waiting.... Have been asking for a refund for months and they are simply not processing them. Have complained to Better Business Bureau and will keep complaining online so others don't get scammed too. Scam scam scam
Response from HUDWAYApr 18, 2024
Hi Lee-anne! We're very sorry for this frustrating experience with us – anyway, we're grateful that we were able to make things right and issue you the refund. Thank you!
Marco L.
I am absolutely disappointed with this product and this company. I ordered a device in March 2023 and cancelled it on time. After several emails with the company, nobody answered. They promised me a repayment, but it has not yet arrived. This company works in a dubious manner. I can only advise everyone to keep their hands off this company. Dont buy anything there.
Thomas P.
Like many reviews here, this company is a scam. When you write an email, they open a ticket so they can ignore it. If you call, you get routed to the answering machine. My mistake was giving them time to deliver what they didn't while passing the threshold to report the issue to the bank. I did my research and looked at the product performance, I didn't think the product didn't exist.
Stu
If it seems like a scam, smells like a scam, and feels like a scam.....probably is. The Good> There is an app and seems like some people actually have one. The Bad> been 15+ months since I paid...always an excuse...they KNOW it will take a long time but never said anything up front that I remember. Guessing leadership is extremely poor and most likely a teenager or someone that stopped maturing about then. Luckily this money isn't going to hurt me-BUT the BS is angering. SUGGESTION> GET SOME RETAIL EXPERIENCED LEADERSHIP.
Madison G.
They take money and promise to send the product every month. Total scam. Read reviews before ordering their hud.
Response from HUDWAYApr 18, 2024
Hi Madison! We failed to locate your order in our system, if possible, please contact us at [email protected] – we'll do our best to assist you. Thank you!
Ray
I ordered my Hudway in 2021. Its been nothing but excuses since this started. I cant even understand why its for sale still to this day. Over a 2 year waiting period and yet I can order one and have it here by Sep 15th? Where is the one I ordered YEARS ago? The customer response was impressive for almost a full year. Now its radio silence. Money Gone I guess right?