HUDWAYReviews of hudway.co

I bought a Hudway Drive unit. It worked for a while until the screen went white and I couldn’t see anything. After sending an email, I posted the unit back and it was returned to me repaired. A few months later, the same thing happened again. I’ve been sending them emails but haven’t received a reply, and the unit is now completely unusable. They’re not to be trusted; if you do buy one, bear in mind that you won’t receive any support. Translated with DeepL.com (free version)

Been waiting over 2years now for my hudway drive and still nothing emailed support with order number no response also tried using there help centre to get a response and it doesn't even work it's an inactive service I've emailed twice this week hopefully I hear back and have my order sent out

I placed a pre-order in 2023 that was never delivered. I received nothing but excuses and promises for, literally, years - and was told my refund would be issued “soon”. Last contact was a year ago, when Polly promised that my refund was coming. 100% scammers.

Hudway has stopped responding to my emails. Their last communication clearly states a refund to my PayPal will be issued. Waiting on 3 months now.

I've just passed the 4 year anniversary of not receiving my product. Even though they claim that batch after batch is being shipped in their monthly newsletter. When I ask about my order, I do hear from them. They are telling me to wait. That has been going on for 4 years! Last summer when I told I wanted to cancel/change my order. No response.

The radio silence of customer service and updates disappeared a months ago. No product after a year after they said will be shipped out Q3 this year, The nail in the coffin is even the app to even run this thing is MIA now. Cant use it even if you just got it. The worst part, too late for dispute and reaching out to someone is like talking to a wall. Hundreds of dollars poof.

If I could give a zero I would. This is a complete scam. They take money with promises of delivering something. The deliveries never happened and after a certain period of time, they stop responding to emails. They wait and just locked enough so that you cannot go back and reverse the charge on the credit card that was used to affect the purchase. CAVEAT EMPTOR Buyer beware! Stay away from this company!!!

Ordered in October 2024 and I haven't received anything. Nothing but excuses about delays and replacements but it all seems like a huge scam. If by some miracle I do receive my item, then I'll remove this review but if not, avoid this trash service.