Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Nayan V.
The contacts are bad quality and irritates the eyes. I had scratches on my iris because of these contacts. When using these contacts I found that I saw more blurry long distance. Wouldn't buy again. Furthermore a direct debit is setup which I don't like and to cancel you need to ring them.
Christin W.
Lenses for a very good price and great customer service.
Joanne
Service was great but the lenses are really uncomfortable.
Response from Hubble ContactsDec 28, 2018
Hi Joanne, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not satisfactory, and hope that you have since been able to cancel your subscription. If there is anything else we can do for you, please do not hesitate to reach out to our team at [email protected]! Best, Vanessa
Cristy B.
I love them I can't feel them in my eyes and I can see I love
Mike
no reservations, I would recommend this company to anyone.
Sarah B.
The customer experience team are awful, they don’t understand your email in English. You’re renewal pack does not come when you need them. Very shoddy
Response from Hubble ContactsDec 28, 2018
Hi Sarah, Thank you for taking the time to leave this review. I'm sorry that your Hubble experience got off to a rocky start when your first paid box did not arrive quickly enough. I can see that you've had several orders since then, as well as an email conversation with our customer service team. I hope that your experience has improved, and if it hasn't, that you'll reach out to me at [email protected] so that I can see to it that our team makes any necessary adjustments to your account. Best, Vanessa
Cristina Asensio J.
La información cuando pides la caja de prueba no es transparente, pues al pedir la caja de prueba lo que haces es sucribirte mensualmente hasta que canceles la suscripción, la cuál te dicen en la web que sólo es posible hacerlo por teléfono
Tahira K.
The r really bad quality...and when ordered nothing showed that I will be sent monthly .....just Pathetic ..they sent me monthly again...not good.. not happy.. waiting for my refund
Response from Hubble ContactsDec 28, 2018
Hi there, Thank you for taking the time to leave this review. I'm sorry to hear that you were surprised by the subscription service. We provide this information several times during the ordering process, and even let you know in our TOS how to cancel your subscription should you not want to stay on board. It looks like our team was able to cancel your subscription, however we'd like to make sure you get whatever refunds are due to you. Please email [email protected], and my team will be able to follow up with you ASAP. Best, Vanessa
