Sara
Customer Service Worse than Comcast
Customer Service Worse than Comcast Used hubble for 2 years and was a big fan of the business model and product until I ran into an issue that required me reaching out to customer service. It is now day 7 of me sending multiple emails back and forth to one person on their customer service team who never provided a solution or clear answer. I had to reach out on instagram and even then, I was told to DM them and reach out to help@hubble. I did both and heard nothing from insta or that new email. This company is a joke. The last time I experienced this terrible of customer service for solving a simple problem - which was literally just updating my expired credit card so I could get my new box of contacts - was when I dealt with Comcast. What a low bar. Stay away! Try Waldo or invest about $40 more in accuve dailies with 1800.




