Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Karis
Quick and efficient way of purchasing contacts
Response from Hubble ContactsJan 10, 2019
Hi Karis, Thank you for taking the time to leave this review. I'm glad to hear that you're happy with the Hubble Contacts service so far! If there's anything we can do to make this 4-star review a five-star one, please feel free to reach out to [email protected]! Best, Vanessa
Lisa
This place won’t let you stop your orders!
Response from Hubble ContactsJan 10, 2019
Hi Lisa, Thank you for taking the time to leave this review. Unfortunately, it's true that we are unable to cancel an order once you are charged for it, since we work with a third party shipping center. We do make it easy for you to log into your Hubble account to skip upcoming charges, and you can cancel your subscription at any time, including prior to being charged for the first paid order. If there's anything we can help with, please feel free to reach out to me at [email protected], and my team will get back to you ASAP. Best, Vanessa
Samantha
Very prompt with response to change in prescription.
Response from Hubble ContactsJan 10, 2019
Hi Samantha, Thank you for taking the time to leave this review. I'm so glad to hear that our team was quick and helpful when you reached out! Please feel free to reach out at any time if you have questions or other concerns! Best, Vanessa
Ruth
At times these contacts are flimsy and have to be thrown away because they feel terrible in your eye... for the most part they are okay.
Response from Hubble ContactsJan 10, 2019
Hi Ruth, Thank you for taking the time to leave this review. I'm sorry to hear that you've had trouble with some of the lenses, and would encourage you to write into to our customer service team by emailing [email protected]. We appreciate your feedback! Best, Vanessa
Luis
no way to cancel subscription online. Have to call a phone number. I don't have time for that BS
Response from Hubble ContactsJan 10, 2019
Hi Luis, Thank you for taking the time to leave this review. I'm sorry to hear that our cancellation policy caused you some inconvenience. It looks like you were able to cancel your subscription, but if you have any questions or concerns, please feel free to reach out to [email protected]. Best, Vanessa
Tiffany
great and cheap contacts
Response from Hubble ContactsJan 10, 2019
Hi Tiffany, Thank you for taking the time to leave this review. I'm so glad to hear that Hubble Contacts have been working out well for you! If you have any questions, please reach out to our team at [email protected]! Best, Vanessa
Lewis
I sent countless of emails wanting to cancel and my insurance keeps getting billed. I don’t want no more contacts! I don’t wear them
Response from Hubble ContactsJan 10, 2019
Hi there, Thank you for taking the time to leave this review. I've looked into your communication with our team, and I can see that you've emailed twice to cancel your subscription. In response to both of your emails, our customer service team let you know that due to our policy, you'll need to call our cancellation line to cancel your subscription. To cancel your subscription, please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday, excluding holidays. Best, Vanessa
Emmy
The contacts seem to be very drying, and if I cry or my eyes water a lot, the contacts fog up and I have to remove them.
Response from Hubble ContactsJan 10, 2019
Hi Emmy, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses having been causing some discomfort. Please send an email to our team at [email protected], and they will provide you with next steps! Best, Vanessa
