WB
This is the worst company
This is the worst company. I never agreed to a subscription and ended up having to cancel my credit card to stop it. The contacts are mediocre and I don't understand how the BBB allows a company to send out contacts without verification of prescription. EDIT: Vanessa - that is simply not truthful. There was no prescription verification. Your company illegally ships out contacts with NO PRESCRIPTION VERIFICATION or CONSENT. My doctor was never called and I have never verified or supplied a prescription to you. Please explain how Hubble verified my prescription - without a copy of my prescription, contact information for my ophthalmologist, or my consent?
Response from Hubble ContactsJan 10, 2019
Hi there, Thank you for taking the time to leave this review. I'm sorry to hear that you've had a poor Hubble experience. I was able to look into your account, and I'm afraid that I have the same results for you that our customer service team did when you contacted them in July--your order was verified by the doctor whose information you entered when placing your order. We also provide you with the information about the monthly subscription service several times before you complete your free box order and allow you to cancel the subscription at any time, including prior to being charged. If you have any questions about this, please do not hesitate to reach out to our customer service team again, and they will be happy to provide more information. Best, Vanessa