Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Caroline
Jan 7, 2019
Awful billed after cancelled and weeks to refund
Awful. Expensive. Billed me AFTER I cancelled then had to wait 10 days after they’d billed me to receive the unwanted lenses so I could post them back. Awful customer service. Will be weeks after they took a cancelled payment before I finally get my money back. Disgraceful. Avoid
Response from Hubble ContactsJan 8, 2019
Hi Caroline, Thank you for taking the time to leave this review. I'm so sorry to hear about your frustrating experience with our customer service department. I'd like to find out more about this, so please, at your earliest convenience, send an email to [email protected], with the same message you sent here, and my team will investigate! Best, Vanessa
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cEsar
Jan 7, 2019
Their good but it's a one size fits…
Their good but it's a one size fits all. And I get headaches sometimes if I wear more than 12 hours
Response from Hubble ContactsJan 8, 2019
Hi Cesar, Thank you for taking the time to leave this review. Although our lenses are only available in one size, they are not one-size fits all. If you feel that this lens is not a good fit for you, you should refer back to the doctor who fit you for Hubble. If you have any questions, please reach out to [email protected]. Best, Vanessa
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Stephanie
Jan 7, 2019
I have had more than a few contacts dry…
I have had more than a few contacts dry or torn when opened. They wear well for a non extra lubercatied lens.
Response from Hubble ContactsJan 8, 2019
Hi Stephanie, Thank you for taking the time to leave this review. I'm sorry to hear about your experience with receiving some dried or torn lenses. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
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Greta
Jan 7, 2019
I love the convenience of Hubble…
I love the convenience of Hubble contacts. Receiving my contacts in the mail every month with the convenience of not having to go online to order them is awesome. I also appreciate that Hubble accepts my HSA payment. Not having to file a claim every month is one less thing I have to worry about. My only complaint is the contacts do dry out easily. My advice to anyone considering them; keep an ample supply of rewetting drops with you at all times. Other than that they’re great.
Response from Hubble ContactsJan 8, 2019
Hi Greta, Thank you for taking the time to leave this review. I'm so happy to hear that your Hubble experience has been mostly great! We've taken your feedback about the lenses into account, and encourage you to reach out to our team at [email protected] if you have any questions! Best, Vanessa
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Servando
Jan 7, 2019
Amazing Service
I never run out of contacts anymore. Product Quality is good.
Response from Hubble ContactsJan 8, 2019
Hi Servando, Thank you for taking the time to leave this review. We're so happy to hear that you've been enjoying your Hubble Contacts experience! If you have any questions or concerns, please send an email to [email protected]! Best, Vanessa
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Jared
Jan 6, 2019
Reasonable price
Reasonably priced and convenient. But after a couple hours, my eyes become irritated and the contacts start to get dried out. Other than that, good contacts for the price and on time delivery.
Response from Hubble ContactsJan 8, 2019
Hi Jared, Thank you for taking the time to leave this review. I'm glad to hear that for the most part, your Hubble Experience has been working out. You may find over the counter rewetting drops to be helpful, and if you continue to experience discomfort, you should refer to your eye doctor. Please do not hesitate to reach out to our team at [email protected] with questions or concerns! Best, Vanessa
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Brian
Jan 6, 2019
I hate Hubble contacts I tried to…
I hate Hubble contacts I tried to cancel my order and the only way is to contact someone per phone waiting on line for hours just to say I don't want to buy that many more
Response from Hubble ContactsJan 8, 2019
Hi Brian, Thank you for taking the time to leave this review. I'm sorry to hear that you were disappointed by our cancellation policy. I'd like to just let you know that you are provided with the information that we require a phone call to cancel your subscription, prior to placing your initial order with us. Additionally, our phone line wait times are rarely more than five minutes, so I apologize if you had to wait a bit longer than that. If you have any questions, please send an email to [email protected]. Best, Vanessa
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Angel
Jan 6, 2019
Great price on time delivery good…
Great price on time delivery good product
Response from Hubble ContactsJan 8, 2019
Hi Angel, Thank you for taking the time to leave this review. I'm so glad to hear that your deliveries have been on time and that your Hubble experience has been great so far! Remember that you can log into your Hubble account to view your upcoming orders! Best, Vanessa
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