Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Debbie
Feb 25, 2019
The concept is amazing but lenses have problems
The concept is amazing; monthly supply shipped to you hassle free for a nominal fee. The quality of the lenses are poor. Rarely a day goes by that I don't feel as though I want to scratch my eyes out. I would rather pay more for lenses that fit comfortably than less for cheap quality.
Response from Hubble ContactsFeb 26, 2019
Hi Debbie, Thank you for taking the time to leave this review. I'm sorry to hear that your experience has been disappointing because of the lenses. If you haven't already, please reach out to our customer service team to discontinue your subscription and please do let our team know if there's anything else we can do for you. Best, Vanessa
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Rebecca
Feb 25, 2019
Love you guys
Love you guys! I don't have to got out and make appointments anymore just to get contacts.
Response from Hubble ContactsFeb 26, 2019
Hi Rebecca, Thank you for taking the time to leave this review. We're so happy that the monthly subscription has made things easier for you! We really appreciate the feedback! Best, Vanessa
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Madison
Feb 25, 2019
They have been absolutely amazing!
They have been absolutely amazing!
Response from Hubble ContactsFeb 26, 2019
Hi Madison, Thank you for taking the time to leave this review. I'm so happy that you're loving your Hubble Contacts! Feel free to reach out to our team if you have any questions! Best, Vanessa
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debbie
Feb 25, 2019
Cannot get through by phone to cancel…
Cannot get through by phone to cancel acct. Apparently this is the only way to it and they dont answer
Response from Hubble ContactsFeb 26, 2019
Hi Debbie, Thank you for taking the time to leave this review. I'm so sorry that you've been having trouble getting through to our phone line. I'd like to find out more and get this sorted for you. Please send an email to [email protected]! Best, Vanessa
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John
Feb 25, 2019
Terrible customer service
Terrible customer service
Response from Hubble ContactsFeb 26, 2019
Hi John, Thank you for taking the time to leave this review. I'm so sorry to hear that your experience with our customer service team left a lot to be desired. It looks like in your email conversation that there was some confusion about your address, and that USPS forwarded your most recent order to a strange address. Our team sent out a replacement order yesterday, and if there's anything more we can do to make this experience a better one for you, please send an email to [email protected] Thank you, Vanessa
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Jeramy
Feb 25, 2019
Think twice...
Well. They constantly dried my eyes out...Found out the material is over 30 yrs old, the company barely passed FDA..took three months to finally get them to cancel...when I was able to talk to someone only got one month of refund back. Paid $36, but only got $28 back! Just pay the extra to go to a proper doctors off.
Response from Hubble ContactsFeb 26, 2019
Hi Jeramy, Thank you for taking the time to leave this review. I'm so sorry to hear that you're not happy with the lenses. While it's true that the material we use was developed some time ago, it is absolutely FDA approved, and we have doctors across the US fitting and prescribing our lenses. I'd love to find out more about your experience with our customer service team from you, so if you don't mind, please send a detailed email of your experience to [email protected] at your earliest convenience. Thank you, Vanessa
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Olga
Feb 25, 2019
I am very satisfied with the product.
I am very satisfied with the product.
Response from Hubble ContactsJun 13, 2019
Hi Olga, Thank you for taking the time to leave this review. I'm so glad to hear that you're happy with the Hubble Contacts! Best, Vanessa
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Victoria
Feb 25, 2019
The convenience of disposing daily and…
The convenience of disposing daily and not worrying about a disinfectaniting your lens is the plus of Hubble. However, towards 6 hrs of wear they become uncomfortable and cloudy and they stick your your eyeball and you have to really pull to remove the lens. So if you wear for just a few hours it’s perfect.
Response from Hubble ContactsFeb 28, 2019
Hi Victoria, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses aren't lasting as long as they should. If you continue to experience discomfort, please refer to your eye care professional to find out more. If you have questions or concerns, please feel free to reach out to me at [email protected]. Best, Vanessa
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