Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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kathleen
Always on time and ready to wear
Response from Hubble ContactsMay 14, 2019
Hi Kathleen, Thank you for taking the time to leave this review. I'm so glad to hear that the subscription service is working out for you! It's great to have you on board! Best, Vanessa
Michael
It's been great to have a quality, reasonably priced daily contact arrive right at my doorstep. My only qualm with this company is that when I received an order I did not need I requested a return shipping label but it never showed up. It's a minor mistake but it still bothered me.
Response from Hubble ContactsMay 14, 2019
Hi Michael, Thank you for taking the time to leave this review. So glad to hear that you're having a good experience with Hubble, for the most part. We would be happy to help with this return label issue over email--just reach out to me at [email protected] and my team will provide any return info you need! Best, Vanessa
Terri
My contacts arrive on time and at a fair price. This is a great deal and I have recommended Hubble to friends.
Response from Hubble ContactsMay 14, 2019
Hi Terri, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great experience with Hubble! We appreciate you spreading the word! :) Best, Vanessa
Edith
I've worn contacts for many years and have only used the kind that last a few weeks. During my last eye exam my doctor commented that I needed to change my contacts more frequently but renewed my normal prescription. I saw Hubble's ad and decided to give daily lenses a try. I love the lenses and love the convenience of having them delivered even more!
Jessica
I love these contacts!! The quality of the contacts is the same, or better than the "name brand" contacts I purchased for more money every month. Hubble Contacts are great!!!
Tmaska
Terrible quality contacts that feel dry 4 hours after wearing them. Very high contact defect rate, so price per usable contact is not 1$. Terreble busines practices, no cancelation online. Keeps taking money from my bank.
Response from Hubble ContactsMay 14, 2019
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear that you're having a disappointing Hubble experience. If you are unable to call into our cancellation line before you are charged, you are welcome to edit your delivery schedule to your liking by logging into your Hubble account. Please reach out to our team by emailing [email protected] for assistance with this and with any quality issues that you've had, so that we can connect you with our Quality team to investigate further. Best, Vanessa
Hanna
Up until recently, I have absolutely loved my experience with Hubble because of the ease and convenience of an affordable, monthly subscription. However, something seems to have changed with the quality of my lenses over the last two months - I was sent a box marked for my prescription, but all of the lenses were clearly mis-marked so my vision was blurry and made me dizzy. Most recently I was sent a box with unusually scratchy lenses with which I feel as though there is sand in my eye or a rip in the lense. I’m hoping this is just a double whammy of bad luck and not an indication of my experience with Hubble moving forward!
Response from Hubble ContactsMay 14, 2019
Hi Hanna, Thank you for taking the time to leave this review. I'm sorry to hear about your experience with your recent orders. We would like to look into this and find out more about what happened, and connect you with our Quality team, so that they can look into this more closely. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Vanessa
Kevin
Contacts are good. Customer service is amazing. We had a box stuck at the post office and were leaving on a trip. I emailed Hubble and they sent a new box to our destination. It was awesome.
Response from Hubble ContactsMay 14, 2019
Hi Kevin, Thank you for taking the time to leave this review. It's so great to hear that you've had a great experience with our team so far! We're always happy when we can help out in a pinch! Best, Vanessa
