Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Robert
Love the home delivery but I wish they would send more notifications that they were coming. Also, the billing could be outlined a bit better for FSA/HSA submission. Lastly, some contacts I’ve received have been torn. Probably 1 in 30.
Td
Hubble was great. The contacts didn’t bother me @ all & they were always on top of sending me my contacts when I needed them! I would recommend this to anyone!
Bob
It’s dufficult to unsubscribe. It took me several attempts to stop the charges and deliveries.
Response from Hubble ContactsMay 17, 2019
Hi Bob, Thank you for taking the time to leave this review. I am sorry to hear that you're having issues with cancelling. I can see that your account is active. I would love to find out what happened here, and make sure that your Hubble account is properly cancelled. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Vanessa
Jamiylah
The staff is always pleasant, patient and thorough. They never skip a beat!
Pauline T.
It is a scam!!!! Impossible to cancel 😡😡. Do not order!!!!
Response from Hubble ContactsMay 17, 2019
Hi Pauline, Thank you for taking the time to leave this review. I'm sorry to hear that you had difficulty cancelling. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll help you resolve this! Best, Vanessa
Vanessa
The worse contacts I have ever had they irritated my eyes really bad and was forced to change card info so they stop taking payment and stop them from sending unwanted product.
Response from Hubble ContactsMay 17, 2019
Hi Vanessa, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. Hubble is designed to be a subscription based program and we'll continue to provide your lenses until you've unsubscribed. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
enrica D.
I think Hubble is great. The pricing and how fast you get your contacts is wonderful. The only thing that could be worked on is when therebnb is an issue it takes quite a while to receive an answer.
brit
I have requested cancellation twice with no resolution
Response from Hubble ContactsMay 17, 2019
Hi Brit, Thank you for taking the time to leave this review. I am sorry to hear that you had difficulty cancelling. I have had a chance to look into your conversations with our team, in which they provided you with all of the necessary information on how to cancel your Hubble account. Please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Vanessa
