Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Jess
Nov 19, 2025
I am very frustrated with the Customer…
I am very frustrated with the Customer Service. I have paused. My subscription, but still have been charged and my contacts have been shipped out. It would be nice to get a notification prior to my account actually being deducted upon my contacts being shipped.
Response from Hubble ContactsNov 20, 2025
Hi Jessica! We’re truly sorry about this experience, and we completely understand how frustrating it must have been. It looks like our customer service team has already addressed your concern and processed a refund. Please keep in mind it may take up to 10 business days to reflect in your account, depending on your bank. If it doesn’t appear by then, just let us know and we’ll be happy to look into it. You also have full access to your online portal, where you can manage your subscription and view upcoming delivery dates. Kind regards, The Hubble Contacts Team
Report
CELIA H.
Nov 19, 2025
Several imperfections on my contacts.
Several imperfections on my contacts.
Response from Hubble ContactsNov 20, 2025
We’re so sorry to hear about the issues with your contacts, Celia. You deserve flawless lenses every time! We’ve issued a replacement and escalated this to our Quality team. Our customer service team will reach out to ensure you’re fully taken care of. Kind regards, The Hubble Contacts Team
Report
customer
Nov 18, 2025
Always on time
Always on time
Response from Hubble ContactsNov 18, 2025
Hey Amanda! Love hearing that your lenses are showing up right on time - that’s exactly what we aim for! Thanks for sticking with us and keeping your routine smooth and easy. Cheers, The Hubble Contacts Team
Report
Marco R.
Nov 14, 2025
The last order of contacts was a messed…
The last order of contacts was a messed up I have half a box of contacts because the other box contacts were not good .
Response from Hubble ContactsNov 17, 2025
Hey Marco! Oh no - that definitely shouldn’t happen. We’ve processed a replacement for the defective contacts, and our Quality team is on it to make sure this doesn’t happen again. Someone from our customer service team will be reaching out to make sure everything is taken care of. Kind regards, The Hubble Contacts Team
Report
Kanisa J.
Nov 12, 2025
Extreme dryness
An eye doctor in my area actually told me not to use these contacts. I get the Hydro ones and still experience extreme dryness, to the point that when I take them out, the contacts are stuck to my eyeballs. Sometimes there are holes in the lenses as well. Also, I kept trying to pause my subscription yet I kept receiving contacts. I tried removing my debit card yet they started charging my mom's card. Finally I got fed up and completely cancelled my subscription. I don't know where I'm going to go now, but somewhere with higher quality contacts for a decent price.
Response from Hubble ContactsNov 14, 2025
Hi Kanisa, we’re really sorry you went through this. The discomfort and torn lenses you described shouldn’t happen, and we’ve forwarded your feedback to our Quality team for review. We also want to confirm that your subscription has been canceled and no future charges will occur. Someone from our customer service team will reach out to make sure you’re fully supported and to help with anything else you might need. Kind Regards The Hubble Contacts Team
Report
customer
Nov 12, 2025
sent me replacement contacts when mine…
sent me replacement contacts when mine broke :)
Response from Hubble ContactsNov 13, 2025
Woohoo, Christy! We’re so glad your replacement contacts got to you and everything’s back on track. Happy eyes all around! Cheers, The Hubble Contacts Team
Report
Ruth F.
Nov 12, 2025
I have yet to receive my contacts
I have yet to receive my contacts. It’s been weeks since you took my money. Where are my Contacts!??
Response from Hubble ContactsNov 12, 2025
Oh no - we completely understand your frustration, Ruth! It appears your contacts were stuck in transit and may have been lost. Our customer service team addressed this during your call earlier and has issued a replacement to make sure you’re taken care of. Kind regards, The Hubble Contacts Team
Report
Julie
Nov 12, 2025
Excellent service
Excellent service. Great quality. Fits my eye size better than name brand
Response from Hubble ContactsNov 12, 2025
Woohoo, Julie! That’s amazing to hear - we’re thrilled your Hubble contacts fit perfectly and beat the name brand in comfort. Thanks for sharing the love! Cheers, The Hubble Contacts Team
Report