Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsJan 26, 2020

Hi Ingolf, Thank you for taking the time to leave this review. I am sorry to hear that the subscription service is not working out for you. I can see that you have since canceled your subscription by calling in. We appreciate the feedback and welcome you to email, my team, at [email protected] with the subject line "ATTN: Trust Pilot" with any additional questions or concerns that you have. All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi, Nicole, Thank you for taking the time to leave this awesome review. I’m so happy to hear that you’re loving the lenses. Thanks for being a part of the Hubble family. All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi Trina, Thank you for taking the time to leave this review. I'm sorry to hear that you've had such a poor experience with our lenses. If you haven't already, please be sure to cancel your subscription to avoid upcoming charges and deliveries. All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi, Alexandria, Thank you for taking the time to leave this review. We’re sorry to hear that you may have an eye health issue. As you may know, complications from contact lens wear can have serious effects on your vision and overall eye health. If you believe you may have an eye health issue but have not seen your eye care professional, we recommend that you stop using your Hubble contacts and seek immediate medical attention. Because we will need to keep a complete record of this, please send an email to [email protected] so that we can put you in touch with the correct department! All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi, Cassandra, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. I can see that you have since canceled your subscription by calling in. If there's anything we can do to make your Hubble experience even better, just email [email protected] with the subject line "ATTN: Trustpilot". All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi, Karen, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. We are so happy to have you onboard :) All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi, David, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! After your first trial shipment of contact lenses, Hubble does become a subscription service if you don't decide to cancel - we make this information available on our website and during the sign-up process, but sometimes people miss it. We work hard to make this information transparent and truly apologize if anything wasn’t clear to you! Is there any way we can customize your subscription to better suit your needs? For example, many of our customers prefer to skip upcoming orders or change the frequency of their deliveries! I can help you with that, or you can do that directly from your Hubble account. If you’d still rather cancel your subscription, it’s easy - just call at +1 647 557 7765, between the hours of 9AM and 5PM EST, Mondays - Fridays excluding federal holidays. All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi, Jennifer, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses. We appreciate your feedback! :) All the best, Samantha