Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsJan 22, 2020

Hi Mel, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. If you continue to experience discomfort with our lenses, please remove them and refer to the doctor who prescribed your Hubble Contacts. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Roxanne

Response from Hubble ContactsJan 22, 2020

Hi Krista, Thank you for taking the time to leave this review. We know it's been a long wait, but hopefully, it won't be too much longer! We're testing out different options that offer you an affordable daily toric lens. We'll let you know when we launch! All the best, Roxanne

Response from Hubble ContactsJan 22, 2020

Hi Harley, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha

Response from Hubble ContactsJan 22, 2020

Hi Alyssa, Thank you for taking the time to leave this review. I'm sorry to hear Hubble lenses and our pricing didn't work well for you. I completely understand how frustrating that must be. Having checked the account, it shows that your free box was delivered before you were charged with a paid box. All the tools necessary to skip and modify your subscription ship out dates are conveniently located in your account! We do always depend on how the subscription has been managed. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! All the best, Samantha

Response from Hubble ContactsJan 22, 2020

Hi Shelly, Thank you for taking the time to leave this review. So glad you've found us and are able to enjoy dailies without breaking the bank. I can see though that your account is active but there are several declined payment attempts. We'd love the chance to speak with you about what hasn't been working. Please give us a call at +1 647 557 7765 , between the hours of 9AM and 5PM EST, Mondays - Fridays excluding federal holidays. All the best, Samantha

Response from Hubble ContactsJan 22, 2020

Hi Paige, Thank you for taking the time to leave this review. We're so happy to hear you're loving the lenses and the deliveries have been arriving on time. We appreciate the great feedback :) All the best, Samantha

Response from Hubble ContactsJan 22, 2020

Hi Fatima, Thank you for taking the time to leave this review. I'm so sorry to hear you did not receive your order and apologize for the delay. We've reached out to you via email so we can look further into the situation. Thank you! All the best, Samantha

Response from Hubble ContactsJan 22, 2020

Hi Leah, Thank you for taking the time to leave this review. I’m so sorry to hear about your experience with our lenses, pricing, and cancellation. I can see that you have since canceled your subscription by calling on January 9. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! All the best, Samantha